Best Western Plough and Harrow Hotel

Struttura pittoresca sembra di vivere nel passato

4 stelle senza frigobar e senza aria condizionata

A very good breakfast with everything. The room was quiet, away from the street, window to the Garden. Bus close to the hotel. Some restaurants and little supermarket nearby.

location is good.

Access to rooms on the second floor was not particularly user-friendly. I specifically selected this hotel because it was listed as offering free parking; however, on arrival I was informed that there was a £15 parking charge, which was disappointing. The receptionist was polite on the surface and frequently used terms such as “lovely,” but her tone came across as somewhat sarcastic, which detracted from the overall customer experience.

Clean - recently refurbished room. Comfortable. Helpful cheerful staff. Weekend and hotel very empty. Seemed to be being run by one woman - but she was excellent.

The breakfast was not good. Cooked food in hot trays and seemed to have been there for some time. No cold cuts for “continental” breakfast and the only cheese were plastic wrapped blocks of sweaty, rubbery stuff. Hardly anyone in the hotel so it must be difficult to cater for all breakfast preferences - but this was dismal.

The staff (particularly) Carly

We visited the Plough and Harrow as we married there some years earlier

We noted the hotel was quite dark , our room wasn’t the cleanest leak in bathroom and also the water in reception looked like it had been there all day. Shame as we had such fond memories from when we got married there

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Room was extremely hot we are in a middle of a heatwave and they couldn't turn the heating off. There was one fan that didnt do anything they didnt have any other rooms to offer either. We asked for water as the taps in the bathroom didnt have any cold water. They provided 1 bottle of warm water and ice. I will be formally making a complaint we ended up unable to sleep all night.

Spacious room.

Convenient.

Great service