Riad Palais Sebban

While the hotel was stunning—from the lobby and pool to the dining and lounge areas—with its beautiful, authentic Moroccan design, the room unfortunately needs significant improvement. The tiles felt old and appeared dirty, the toilet bowl was even loose from the floor, and the shower was clogged! Room needs some serious renovation!

We were very disappointed that the hotel did not provide the room we had booked and paid for—a Prestige Room with a patio. The first room they showed us had an unpleasant smell, no patio, and was significantly smaller than what we had reserved. They then moved us to a second room, which still wasn’t the room category we had booked. In the end, we settled for the third room they offered simply because it was our last night in Marrakech and we wanted to make the most of our time instead of continuing to argue. It was frustrating to feel like we were repeatedly being offered rooms of a lower standard than the one we had paid for, and that was simply unacceptable. We ordered drinks on the rooftop, we asked for a small table to place on the daybed while we enjoyed our drinks, but instead, the bartender handed us the same dirty tray he had used to serve them.

It was beautiful and like being in a real palace, everything smelt wonderful and it was clean and very memorable. The food was delicious.

Everything was wonderful but it lacked the personal touch that we got at a smaller Riad that was so special - the staff were terrific but it was not as accommodating as the smaller Riad where we got to experience the true hospitality of the locals.

Exceptionally clean everything spotless good position for tourist attractions square ect

Nothing

The staff so friendly, couldn't do enough for you. Location was central.

The place is spotless, beautiful, inviting and so calm. The staff is incredible and kind. It was our second stay with them and loved every minute of it. The rooms are so beautiful and the decor is so typical. Love it! They make our experience unforgettable. Nothing is ever too much for them, they are kind and attentive. The restaurant has the best food we ever had in Marrakech, can't do anything better really! Will visit again

Nothing to fault! Beautiful stay.

Amazing hotel!

Nothing to mention

o Hotel em si, é deveras fantástico! Mas, o que realmente nos impressionou muito pela positiva, foi toda a disponibilidade, simpatia, cordialidade, humildade e empatia de todo o staff! Das melhores experiências que tivemos até hoje! Recomendamos a 1000%!

Gostamos de tudo!