Madeira Bay Resort II by Travel Resort Services

Proximity to a very beautiful beach and to John’s Pass. Everything is walkable and it is a great place to stay with our Yorkshire terrier.

The room apartment was dated and the 4 of us needed a second queen bed (not a full bed). For our stay we made it work, but it would have made the stay more comfortable.

I have stayed at this property before and the location is perfect

I have stayed in several units here before and this was the most dated. The flooring in the second bedroom is coming up and the bed moves around. This bedroom in particular is in need a coat of paint

Location and amenities!

Gave us 2 rolls of roller paper for 5 people for 4 days and then told us we had to buy our own. The staff was also extremely off putting and condescending

Elevator was broken; bed sheets were stained and dirty

Clean sheets working elevator

La limpieza no es buena

Location was really good.

The room was nothing like was shown in picture! The tub was 4”-5” higher than floor and slippery making it dangerous. The room we were given hasn’t been updated in many years. You are responsible for taking out your own trash from trash cans which wasn’t a problem but when we ask for more trash bags the staff said you sure use too many trash bags! Half of the parking places were blocked off. Fire extinguisher was hanging from sealing by wires.locks on doors were standard locks and the keys were able to be copied. I asked the staff there about why it was nothing like the pictures and was told that booking.com shows their best rooms online then books the older trash rooms cheaper for their customers. Happens all the time! Bookinh.com drastically misrepresented this in their add and should be embarrassed and ashamed for treating people this way!

Great location and very comfortable bed and accommodations.

I would get rid of the rugs in the living room and bedroom they looked dated.

Location

Dirty

The staffs were unfriendly