Leonardo Club Hotel Dead Sea

The property foes not meet international standards. Service is not good. Had a sink clogged and house keeping never showed up. Food is supposed to be all inclusive however quality and variety is very limited. No real alcoholic drinks as an example only limited choice of local beers and low quality wine. The positive side is dead sea itself with amazing access and the rooms that are good size and great views.

Have to say it was great staying, Shlomit took care of us and spoil us. The hotel theatre cast was great, Aviv was wonderful with the kids gardens. Highly recommended.

This is the worst hotel we have ever stayed. The service was terrible starting from when we pulled into the front of the hotel. The person outside at the podium didn't even get up to help didn't say much except the the door to the hotel wasn't working and we had to use the revolving door while we pushed the baggage cart through. Then when we walked in and finally found the lobby the person at the desk was helping someone (who was not happy) once they finished we waited for her to call us. She didn't. We said something to her and she just said "yes' as if we were interrupting her. We get our room key and head to our room. You can see that hotel is not being maintained, it was dirty and scuffed up. We get to our room and it is not ANYTHING like the posted pictures online. The room that we chose was for a family. The room had only one queen bed and a sofa that took sometime to figure out as it was not your typical pull out sofa. Our room kept losing power throughout the night. The pool area was also ANYTHING like the pictures. The beautiful pictured cabanas are dirty, broken and put to the side. The food was pretty good. The coffee was water down, awful. The dining area wasn't the cleanest. They should have paid us to stay there!

NEED MORE HELP IN CHECK IN. & CLEAN UP BETTER

Loved the dead sea but it seemed that our floor was under reservation. Also the water in the shower took a long time to drain.

This hotel was fair at best.The front door personnel were no help. The front desk personnel were curt and not very helpful. Disappointing the swimming area, Dead Sea and swimming pool closes at 6pm. Crazy as it is still daylight outside. The dining was a mad house as it is a buffet. It seemed like no one had ever eaten before as they were cutting line and taking more than they could eat. The hotels issue was there was not any control by the hotel for orderly food distribution. Once you were able to get some food it was tasty. This was by far the worst hotel of this trip and we would not recommend.

Family friendly, Great food!

The hotel staff is very friendly. The food is great. There were few problems that were not resolved on my stay 1. The WI-FI is not good at all 2. The TV speakers is low and have static noise 3. The safe was locked and I asked few times to open it but no one came. 4. You need to ask for veggie food main dish.

Do not stay at this property! The dining halls and food service was incredibly unhygienic. Guests were using their bare hands to take food off the buffet and so was the wait staff! Our party got extreme food posiening from the hummus which the management acknowledged was off. The hotel is shabby and dated. But even worse was the lack of cleanliness and zero hygiene when it comes to food. Stay away!!

The staff went out of their way in the lobby to help us, and arrange early check in. They could use some more staff in the kitchen & dining room to help with table turn-over. Beautiful balcony room over three days. Delightful stay!