Leonardo Club Hotel Dead Sea

Front doorman always on phone. Very rude. Doesn’t help when you first arrive. Worst front door service I’ve ever had. English and Spanish are the 2 biggest tourist languages and no one speaks English or Spanish... or they do when they are in front lobby but when they’re not they pretend not to speak English

The Dead Sea area is not blessed with the finest hotels in the world. This hotel has potential to be so much more than what it actually is - a mediocre one. It has somewhat decent spa facilities, a nice private beach, and a club for kids, but in needs a gut renovation ASAP. Some rooms are in ok shape while in some you wouldn’t want to stay in during your vacation. Meals are varying between OK to Not Good and seems like no one in the kitchen really cares too much if foods served cold or just too damn dry. All in all, it’s hard to expect for more from Fattal chain. Conclusion: This is not your destination for High Quality vacation. Total score. 5.5/10

The level of service is quite low, the staff is poorly trained, at the reception of 3 people only one is ready to help solve the problem . The other 2 just smile and send to wait indefinitely

The location is perfect Entertainment was fun The hotel was very full , very crowded The room wasn’t very clean,

This was not at all what I thought it was, the hotel was a weird shinning haunted resort with LOADS of people.

did not like customer service. front desk special.

It was great. Very good service. Room are very clean. Private beach. The kids loved the water slide. The pool is big. And everything inclusive it’s comfortable with kids.

It’s not worth itI received my room at 10 o’clock and nine

This hotel is fine, but overpriced for the value. The buffet wasn’t great and it was chaotic inside, the drinks were just okay. We were surprised there was no where to sit outside at night and the pool closes at 7.

The hotel is hotel for families so it’s a bit crowded. The food at the breakfast, lunch and dinner is fine but could be better. The rooms are a bit old. The positive thing is the area - the hotel is really close to the Dead Sea, only a few seconds by walk. All inclusive hotel so you can get popsicles and drinks at the swimming pool area as long as you want (at nights you can also get alcoholic drinks at the bar for free).