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8.8 / 10 Guest Rating

Chan-Kah Resort Village

KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960, Palenque, MX

Chan-Kah Resort Village - main view

About the Property

Escape to the serene paradise of Chan-Kah Resort Village, where comfort meets luxury in the heart of Palenque.

Wellness Retreat
Indulge in rejuvenation at our exquisite spa, offering an array of massages, body treatments, and facials, ensuring your complete relaxation.

Culinary Delights
Savor culinary excellence at our on-site restaurant, Lum, or unwind with a refreshing cocktail from one of our two poolside bars, perfect for enjoying the sun.

Modern Comforts
Stay connected and relax in our air-conditioned rooms featuring private balconies, flat-screen TVs, and rainfall showers, ensuring a cozy sanctuary after a day of exploration.

Immerse yourself in an unforgettable experience and make Chan-Kah Resort Village your home away from home today!

Facilities & Amenities

Full-service spa
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent113 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the luxurious amenities.

Categories

Cleanliness8.3
Service9.3
Location9.1
Room Quality8.7
Amenities8.8
Value for Money8.2
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

N
N3727JRcynthiam
Verified booking
Family
Standard Room
Stayed in Feb 18, 2026

"Enjoyed our stay"

10.0

Beautiful place, close to the ruins and the eco park. The pool was a great place to relax in the afternoon. Very good food and relaxed atmosphere. Yutsil had just started working at the front desk and is off to a great start.

Helpful?
O
Odyssey52994102380
Verified booking
Couples
Standard Room
Stayed in Jan 1, 2026

"Luxurious paradise with world-class nature observation"

10.0

we loved this place... It was a paradise! The staff is super friendly and very helpful, the facilities have a warm and inviting charm that is not found in modern construction, and the flora and fauna found in the grounds is otherworldly. As nature lovers, this place was ideal for us to enjoy bird observation and luxury accommodations. The pool area is top notch! The restaurant is very good and we enjoyed many regional specialties. Highly recommended for course or families! We plan to come back again when we have children to enjoy it with.

Helpful?
K
kohavn
Verified booking
Couples
Standard Room
Stayed in Dec 18, 2025

"Paul was incredibly kind!"

10.0

We loved our stay! I want to mention Paul who was incredible and helped us a lot in everything we needed. The staff in general were incredibly kind, flexible and warm. The atmosphere is incredible, The pools were beautiful and the burger at the restaurant was yummy!!! 1010!!!!

Helpful?
W
WiffenPaulLONDON, ENGLAND
Verified booking
Solo travel
Standard Room
Stayed in Nov 5, 2025

"Take earplugs"

6.0

The setting was wonderful, set in its own grounds with little huts as detached individual rooms around a pool. The room was a high standard and aesthetically pleasing, The area around the complex is forest with pathways leading to reception and a large restaurant which is full of light overlooking the pool. The pool is the focal point, split into 3 sections differing in depth. While I was impressed with the layout and facility I felt the food and drinks were more expensive than elsewhere I’d stayed, It’s not an option to eat anywhere else, so I thought that was a bit much as it was exploiting the guests. The location was also very good for access into Palenque. Much as I liked the look and the layout, the prices were hard to accept. Also, 5am when wildlife wakes up… you’ll wake up.

Helpful?
G
Gerardo
Verified booking
Standard Room
Stayed in Sep 20, 2025

"Exceptional"

10.0

Exelente

Helpful?
X
Xochitl
Verified booking
family
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

Super nice 😃👍

Helpful?
D
didierbloklandDESTELBERGEN, EAST FLANDERS PROVINCE
Verified booking
Couples
Standard Room
Stayed in Jul 14, 2025

"Excellent cocktails & relaxed jungle setting"

10.0

We had a very pleasant dinner at the restaurant of Chan-Kah Resort. The setting is peaceful, surrounded by lush jungle — ideal for a relaxed evening. Service was professional and friendly, with a special mention for Yleen, the hostess, who made us feel welcome and gave great suggestions. The Mango Margarita was outstanding, and the shrimp croquettes are definitely worth trying. Food was well-prepared and nicely presented. A solid choice for both guests and visitors in the Palenque area.

Helpful?
R
rosa
Verified booking
Standard Room
Stayed in May 3, 2025

"Enjoy the stay dislike the Starbucks store"

8.0

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.

Helpful?
N
NIAN
Verified booking
family
Standard Room
Stayed in Apr 26, 2025

"Exceptional"

10.0

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.

Helpful?
D
Diego
Verified booking
family
Standard Room
Stayed in Mar 29, 2025

"Exceptional"

10.0

Beautiful and perfect to visit Palenque. Everything was fine.

Helpful?