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8.4 / 10 Guest Rating

Kempinski Hotel Shenzhen China

Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054, Shenzhen, CN

Kempinski Hotel Shenzhen China - main view

About the Property

Recreational Amenities: Indulge in the health club, indoor pool, and sauna for the perfect relaxation.

Dining Experience: Enjoy exquisite meals at Seasons Restaurant or opt for 24-hour room service for convenience.

Luxurious Accommodation: Unwind in one of the 383 air-conditioned rooms with Smart TVs and premium bedding.

Book your stay at Kempinski Hotel Shenzhen China for a luxurious and relaxing experience.

Facilities & Amenities

Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent102 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 29, 2019

"Excellent location"

10.0

Excellent location. We have stayed for 4 nights . The room is big , service was good.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 28, 2019

"No WiFi; staff, no English"

4.0

WiFi didn’t work. For someone on a business trip, that was very disappointing. Food was mediocre. Staff barely spoke English, which was fine but they could at least smile instead of walking away.

Helpful?
A
Avi
Verified booking
self
Standard Room
Stayed in Aug 11, 2019

"Exceptional"

10.0

I stay at the hotel regularly and it is always a fantastic experience. Rooms are nice, staff is friendly and food is great. I particularly like the central location with easy access to the metro. It is my go to hotel while in Shenzhen.

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Jun 28, 2019

"Exceptional"

10.0

Gorgeous lobby, lift are attractive. A lot of foods in morning is also nice. Of course helpfully and kind staff are nice.

Helpful?
L
Leeann
Verified booking
Standard Room
Stayed in Mar 13, 2019

"Exceptional"

10.0

Hotel is beautifully. Staff exceptional. Food and dining were wonderful . Swimming pool excellent . Gym equipment little outdated . My room was a little noisy I could hear voices at night that was the only downside other than that an exceptional hotel

Helpful?
S
STEPHEN
Verified booking
self
Standard Room
Stayed in Feb 17, 2019

"Exceptional"

10.0

STAFF VERY HELPFULL AND FRIENDLY, VERY HAPPY WITH THE HOTEL OVER ALL. THE HOTEL CLOSE TO SUBWAY AND THE OK MALL RIGHT BEHIND THE HOTEL PLENTY OF SHOPS AND EATERIES.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 29, 2018

"Good"

2.0

It took 10 minutes to check in and check out each customer .

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 29, 2018

"Exceptional"

10.0

Nice hotel close to my business location. Unfortunately I did not get a chance to visit some sites.

Helpful?
M
Max
Verified booking
Standard Room
Stayed in Nov 12, 2018

"Exceptional"

10.0

Special thanks to Sophia and Irene for upgrading my rooms 2 levels when they didn't have my booked room available (late checkout and cleaning were taking awhile). Overall good hotel in good location, but construction and decoration feel a bit dated. Room is not as luxurious or well-designed as other 5-star hotels of comparable price.

Helpful?
A
Avi
Verified booking
Standard Room
Stayed in Oct 27, 2018

"Exceptional"

10.0

Great location, great service and awesome staff. Cant wait to go back.

Helpful?