La Quinta by Wyndham Fairbanks Airport

I liked the free breakfast option and the amenities included in my booking.

I checked in at 4pm and stayed in bed scrolling through my phone. I get a call from front desk around 8pm. "We received a report that you're being loud as elephants. There's a guest down here cussing me out and he may come up to confront you." I told her we've been in bed since check in. That was weird and uncomfortable. Whoever the guest was, they didn't come but I felt very unsafe that night. The next day I asked for room service, I left the hotel at 9:0am and came back at 4pm, room service did not come. I think overall the hotel and room was ok, it appears staff is lacking and some hospitality customer service is very casual. Would I stay here again? Probably not but I'm willing to give this hotel another chance. I hope the next time, stay is better accommodated.

Great breakfast Helpful friendly staff

King room seemed small

We liked the spacious room. At least they had a breakfast buffet. Front desk Ms. Jones was amazing. Our shuttle driver Winston did a great job and was very helpful. He even found us kitchen supplies like a frying pan and dishes so we could cook in the kitchenette in our room.

We wished there was a full service restaurant and bar. Apparently they closed it during Covid and never reopened it. They now use it as a conference space. Dining options at the hotel would have been a plus.

You're staying (and paying for) a La Quinta Inn in Fairbanks, so let's not get carried away with expectations. They delivered as promised. Safe, clean, comfortable and no surprises. Grateful for a great night's sleep, and airport pickup, in a raging winter blizzard that left about nine inches of fresh snow on the ground. If you stay at La Quinta, you know what to expect. It's not posh and its basic. But we got a good night's sleep in a comfortable room. Really nice staff at check-in. Very kind and efficient. Breakfast guy was awesome. Breakfast though was super basic. Just wish they could be a little more environmentally sensitive. All of the plastic breakfast knives, forks and spoons were wrapped in plastic, creating an additional level of waste. Would definitely recommend if you need an overnight stay near the airport or if you're driving and looking for a base just outside of Fairbanks downtown.

Location near airport.

Staff was very unprofessional and really messed up - they entered our room number incorrectly in THEIR system and tried to enter our room with another guest at 2:00 AM on the 2nd night of our stay. They ignored a “do not disturb sign” on the door and the fact that a regular card key didn’t open the door. They jumped to using a master key without even knocking or calling the room — they just barged on in using a master key. Thank God we had our clothes on! Zero apology or accountability from the front desk staff. They blamed other people. Property manager was never available to discuss and staff was very argumentative when asked why they were entering our room. They never identified themselves as LaQuinta staff but instead insisted we tell them who we were. When we called the front desk to ask what was going on, all they would say was that the hotel was over booked and they were trying to find a guest a room. Well what about the guest already in the room??? When we checked out after our 3rd night the front desk staff person did apologize and said she would’ve handled it differently - but she wasn’t the one who had been rude and barged in our room — it was other staff members. Trash was overflowing at entrance and breakfast area was dirty - no clean tables and trash overflowing there as well.

Usually a great place to rest near the airport in Fairbanks. Stayed several times over the years. Friendly, warm and restful. This time however, the experience was a bit rough. It can happen anywhere and at anytime. I just think these folks let their guard down, or perhaps it was one of those perfect storms. There happened to be a solo guest right next door to me that was both deaf and on something that prevented a normal nights' sleep for him as he turned up his TV set full volume for the entire night! Once through my deep sleep cycle, I awoke through my earplugs and attempted to take care of the noisy guest problem. The fitness center had much missing equipment, the guest espresso machine in the foyer was mostly inop on several choices, and the breakfast was mostly quite spartan. I think they can do better. My past experience says they certainly did previously.

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