Econo Lodge Inn & Suites Norton - Wise South

Check in check out was good

Parking lot was very creepy, trash stacked up outside of door. Random grill, and many(dozens) of beer cans and bottles in parking lot. Lots of late-night people outside in parking lot. Hallway smelled of burned, greasy food. Bathroom was dirty, towel, etc. Tiles broken. Room smelled horrible of cigarettes. Unfortunately it was the only place to stay, due to football game and race nearby. Luckily, I always stay prepared, with lysol wipes, spray cleaner and brought my own pillows/sheets/blankets and towels. That is my "ocd", nomatter where I stay, and thank God I travel with those things. I spent 45 minutes cleaning and would have never used the linens/towels provided. Will not stay there again.

Wonderful staff

It was a dump. Filthy. I wouldn’t have even attempted to eat any food there.

The staff was absolutely amazing, but conditions of the first room was poor, and the sheets was dirty. But they moved us to another room, which was perfect.

NOTHING

Everything ….. NOTHING was the way it was suppose to be. It was very unclean, the staff even looked dirty!!!

Easy access

Furniture and the carpet were not dirty but are old.

The Roku tv did not work the first night even after the desk person came and tried to get it working. The room was run down as in ceiling paint hanging down, the curtains off the window, bath room towel tack missing, etc. second night there a puppy was running in the hallway around 1am and when I asked for a copy of my receipt I was told that since I used Expedia they would send me a receipt. No lids for the coffee.