Residence Inn by Marriott Harrisburg Carlisle

Not pleased

The property was amazing, beside having a small issues at the start. But everything was taken care of

Location

Great staff

Clean and great staff

Location was further from our destination than I would have liked

The water was off 2 days in a row to fix the water pressure but the water pressure still sucked. The pool and spa were closed for 2-3 days because they couldn’t balance the chemicals, which is ridiculously easy to do. We opted into housekeeping every other day but in 12 nights our room was cleaned twice. I complained multiple times to get the first cleaning. Breakfast was mass scrambled eggs and some kind of sausage. Precooked bacon was one day a weeek. Parking is $5.12 plus tax every day, which is insane. If you are staying for more than a couple nights, take your own tissues, toilet paper, and paper towels. Do not expect to get your room cleaned ever or get clean towels and other supplies such as soap. The air conditioning did not work properly and it would take all night of running nonstop to even come close to the set temperature. It was consistently 2-3 degrees above the set temp without it turning on. The hotel is across the street from 2 truck stops and at a turnpike exit so there is a lot of truck noise. I do not want to stay there again. The only 2 washers in the hotel were both broken for a while. We will be in the area for 2 weeks every summer and I hope we never have to stay here a second time. It was not worth it. It was such a ripoff. We paid a ton of money to stay here and we did not get what we paid for. I want my money back!

I’ve stayed here multiple times and every time it’s excellent. Never a single issue.

Great hotel. Only issue was a used washcloth left on a shelf in the shower from a previous guest. Otherwise an excellent experience.

This property is great. It smells horrible outside it. I know they can’t control that but just pointing it out. Also, lots of food options on the way.