The George In Rye

It’s such a lovely hotel

Staff very friendly, clean rooms, manager happy to chat and tell us about the future of the look out

Nothing not to like x

Superb location - close to the station and all the main points of interest,

Dinner menu could have been more varied and could be slightly altered from night to night.

Wonderfully helpful staff. However cleanliness was very sadly lacking. Carpet edges and around furniture very dusty. Tops of furniture clean but lower levels and skirting boards looked like they had grown beards. The wardrobe in my room was an old fashioned bamboo, very pretty, but strips missing and nails sticking out. Bed very clean but personally speaking ,like sleeping on a billiard table. The food was good. I am disabled and it is totally unsuitable for anyone with mobility issues.

Location, staff, bar and bar staff, breakfast.

We had heavy suitcases and my husband was left to carry them to the top floor to an attic room. Probably should have been communicated that. Or at least offered assistance. Also that particular room was really no good for travellers like us that had travelled a long way and had large suitcases. Probably need to be better communication about that.

Central to Rye. Clean and on the whole friendly

Shower drainage was smelly and slow. Had to keep stopping the shower. Also breakfast was a little disorganised. One member of staff was outstanding but others one was sullen and almost rude.

In spite of the helpful reception staff and reasonable room, I certainly wouldn't recommend The George, particularly in warm weather. The housekeeping was dubious - a sock under the bedroom chair, cardboard toilet roll tube on the bathroom floor, thick dust in reception - and there is nil air conditioning, just a fan which of course makes a room hotter. We had requested a twin room, but were given a double room on the top floor. It was blamed on Booking.com but we had confirmation from the hotel, which was denied. The bed only had a heavy duvet, no sheet, so we were forced ro sleep uncovered, leading to insect bite overload. About an hour's sleep, if that. Breakfast was bad for vegans. In spite of offering a full vegan breakfast, the vegan Continental offering was just chopped fruit and bread - horrible jam, no Marmite, no yogurt, no pastries. Very poor. Had to ask for vegan spread and plant milk. For £340 one night, it was simply terrible. Never again.