Orchid Eilat

The location is excellent, and quiet, and allows you to rest from the tourist scene of the city. However, cell phone communication was difficult. The rooms were spacious and comfortable. The gallery floor is perfect for children. The half board allowed us to relax and rest, and the food was good. In terms of general cleanliness, the hotel has room for improvement, but overall, the experience was good and successful.

The hotel is Ok, the room was fine. Clean enough, the atmosphere is nice and as we expected. However, the staff was really unwelcoming, and wasn't really keen to offer service. I was ignored several times at the front desk and was shocked by the way the staff (even the manager) talks to other guests. It was a hectic time, and the guests were quite rude, but still... Also, the food at breakfast was not that high quality (except for the omelette station which was ok) and on the second day we found a cat eating from one of the cheese dishes on the top floor of the dining room... I'm all for the cats and everything, but still it ruined our appetite...

The hotel is beautiful. The view of the red see and the red mountains across the bay is unforgettable. One of the most amazing sunshines I ever seen. Breakfast and dinner are with a big variety of foods so anyone can find something he likes. Avi Cohen and the hotel staff did everything to make our stay special and unforgettable.

VIP hotel

noothing

Very special hotel! Thai style Very nice staff Nice location Good food We like this hotel very much; Orchid / Herbert Samuel Shangrilla ***************************************************************************************

they do above and beyond to make our vacation perfect

We booked a standard room which was nice very nice and quiet, but we expected a balcony with a view. It had a balcony but not the view. Not to worry the manager upgraded us to the Royal room the next day. Best room we ever had with a beautiful view and exceptional amenities! The breakfast is very good and the location of the hotel is perfect, withing walking distance of other good restaurants, check out the last refuge, and one of the the best aquariums in the world, with underwater viewing of the red sea marine life! Beach is just a short walk for outstanding snorkeling. Highly recommend this Hotel and I plan to return!

The hotel setting is uniquely beautiful nestled in the ancient hills of the Sinai dessert. Your view from the pool Imagines a Charleston Heston leading the Israelites out of Egypt. Unfortunately that is where it stops. While the rooms and amenities are okay the staff draw a big fat zero. None of them seem happy to be there and in some they are outright angry. For anyone who travels to Israel will know that service is not in its top ten and things to be proud of. Overall a unique experience if you can do without the warm, welcoming, and accommodating smile of the staff who will take care of you throughout your stay.

The hotel is far from being clean