Embassy Suites by Hilton Cincinnati Northeast - Blue Ash

I loved everything about this hotel even while they were undergoing renovations! The staff was amazing. Room was beautiful and clean. The breakfast was amazing. We can’t wait to return when the renovations are complete!

The hotel was under construction. The pool was closed. The WiFi was spotty. We didn’t get housekeeping service.Don’t stay here

Very disappointing experience. I arrived after 9 PM with my 14-year-old daughter after a 5-hour drive, only to discover the hotel was undergoing a full interior renovation, something that was never disclosed when booking. We both have allergies, and the construction dust made it difficult to breathe. Our first room had clearly been used, with disturbed sheets and pillows. We requested to leave, but at that hour there were no other hotels available nearby, and as a parent traveling alone with my daughter, I didn’t feel safe driving further in an unfamiliar area. We were moved to another room, but it still wasn’t clean, my daughter ended up with white dust all over her clothes just from sitting on the floor, and the fitted sheet didn’t even fit the bed. We were also woken up at 5:23 AM by a front desk text message, and the TV in the sitting area didn’t work. Overall, this stay was far below acceptable standards. Between the undisclosed renovation, cleanliness issues, and lack of consideration for guests, I would not recommend staying here, especially for families or anyone with allergies.

Drinks and breakfast

The construction inside, the dirt and dust everywhere. The smell of paint.

The remodeled rooms are really nice.

There was moments of really loud construction. The restaurant was not open to get food at the bar, or if so, the bartender never offered food.

The hotel was under construction, we did not know about this. It was unsafe for my children and very loud, with construction starting before we woke up and going during the time my children were supposed to be napping. Also, the breakfast was inferior to other embassy suites. Very disappointing

Everything! It was beautiful