Embassy Suites by Hilton Cincinnati Northeast - Blue Ash

The location. Inside is renovation, looks like a ghost town/scary movie

Being open during renovations, looked scary. Pool didn’t work, bucket in workout room, dust everywhere besides the bar area.

The location

When I got there, I did not realize the place was under construction. It was not fit to have guests in. I am shocked that the embassy would even book stays in this environment. Dusty, debris unimaginable. I could not get my money back because I did a 3rd party book. Also, I opened my room to another couple already in the room? How do you make that mistake? Unreal finish to 2025, New Years Eve.

Everything was great. I was just surprised to find out, when I arrived, that the hotel was undergoing renovations. I think this should have been communicated when I booked my reservations.

I was just surprised to find out, when I arrived, that the hotel was undergoing renovations. This should have been communicated when I booked my reservations.

Comfortable bed, a clean room that was a nice size

Bathroom in the room had paint peeling on the ceiling and a light fixture that was broken. Other parts of the room seemed to be in functional but substandard condition as well.

Didn’t Check In

It’s Horrible

Breakfast

No shuttle but it is advertised on their website. Rooms were nasty. Pull out bed was nothing but springs in your back. One remote for both rooms. Charged for incidentals but that was not disclosed when we booked.

I’m always satisfied with Embassy Suites. The breakfast is so very good