The Ickworth Hotel

Lovely hotel and staff. Perfect getaway for our toddler and baby.

Beautiful hotel, very special place to stay but food let it down, breakfast was awful! Do not be put off by being a family hotel, we had a space in a “grownups” dining room!

Hotel is in a great location. It has a lot going for it but it is let down badly by its food service. We paid a lot for dinner on Saturday evening but the food was poor; a cheese souffle that was dense and rubbery, a parfait dessert that had been sitting around getting warm and a bottle of wine that wasn't served until we had almost finished the main course. Breakfast was even worse. Most of it had been sitting around for hours and service was poor with staff looking very uninterested. It is a shame, the hotel has its quirks that can be overlooked (bathroom window that was stuck open, loo seat that didn't fit) and reception staff could not have been friendlier but to pay so much for our stay we expected a lot better. This hotel really needs to sort out its food service, it is letting the hotel down badly.

Perfect!

Check-in and reception staff were so friendly, helpful and accommodating-we were given a really wonderfully warm welcome. Swimming pool was lovely, really warm and a great size and grounds were beautiful. We ate dinner at the hotel and the food was good, however the observation of the restaurant is that it is dated in terms of its decor and condition. The chairs were uncomfortable to eat on as a slightly odd height for a full dinner. There were also some dirty uncleared tables which restaurant staff seem oblivious to, they were you d staff and not very attentive at dinner e.g given food with no cutlery to eat with! However, in contrast, breakfast staff were really attentive and thorough. All in all, a lovely hotel, full of history and character which is very comfortable. I would certainly stay again

Yes unique location, great service from all the staff. Fantastic room and surroundings. A pleasure to stay

Nice setting. Tired furnishings Slow restaurant staff and limited menu and not amazing for the price Amazing reception staff

We stayed for 2 nights. Every member of staff where extremely helpful and friendly. They even looked after our dog Charlie whilst we went for dinner. Food was lovely. Grounds are absolutely beautiful. House gave a great insight into how life on the estate was. For a short break, we would recommend this place.

Lovely location and grounds. Typical national trust hotel, little dated and quaint but good service, nice food and spotlessly clean.

lovely hotel