The PostBox by BridgeStreet

Great apartment in a great location!

Good sized 2 bedroom apartment. Clean,tidy and modern. Staff very welcoming and helpful. Ideal location for our family of 5 with rail links, shopping and plenty of places to eat and drink just around the corner.

Last minutes decision to stay in Birmingham, we gave this Apt Hotel a shot. It was little tricky to get to the reception at first ( you have to go through the parkade) but the stuff were very friendly and helpful. Rooms consist of huge living kitchen combined area with French door, bathroom was little strangely remodelled but big enough. and bed room with window and good size closet. Like I mentioned this is a Apt.Hotel so there is no cleaning or changing linens for one week. There is washing machine,nice fridge, cooking necessities and so on. Only thing I didn't like was the sectional sofa. It was stained and didm't look clean. And for me being only 5 feet tall, bathroom mirror was too high I couldn't use it. Location was excellent. Walking distance to the station,City centre and so on.

We were upgraded to a posh apartment in the Postbox. It was stunning..... but the apartment was too hot yet only had luke warm water. It seemed to have all of the frills such as remote controlled mood lighting but none of the basics such as a socket near a mirror in order to use a hairdryer and hair straighteners. We had a poor sleep the first night as we had to open a window to cool the apartment and, in return, suffered the noise from the nightlife below followed by drunken arguments at 4am. We contacted reception the following morning and were given an extension cable (which sorted the hairdryer/mirror problem) and were promised that the heating/hot water problem would be resolved while we were out during the day. We returned that evening to find that we still had a problem with a hot apartment with no hot water. We contacted Mohammed on our return and at 10pm we packed up and moved to another apartment which was much quieter which served our needs perfectly and, more importantly, had hot water for baths and showers. It turned out that the super duper apartment had a faulty boiler which had a blockage so the boiler was hot while the water was cold.

Lovely comfortable spacious apartment.

Welcoming staff, first time in an apartment, nice to have kitchen, small double bed, unfortunately stained carpet, otherwise ok.

Great location and spacious apartment. Excellent value. Could walk everywhere and only metres away from Mailbox and great restaurants. Would happily recommend

Staff were welcoming and friendly! Excellent night out and comfy room!

Excellent location. Very helpful staff. Very nice and well equipped apartment. Will definitely book again.

On arrival I noticed the sign telling me to phone an apartment where the staff member was. That was fortunate but as soon as I phoned the staff member Gina knew exactly why I was there and immediately said she would open the garage door for me. Gina was extremely pleasant and helpful . She took one of our bags and spent time giving directions around town. The apartment was well kitted out but showing signs of wear: cream carpet , bad choice.The walls were very thin and we heard every noise and doors closing. We came outside the next day and two cars parked on the street had been broken into , dodgy area?it was okay for one or two nights but too noisy for any longer .