Hyatt House Parsippany Whippany

clean spacious rooms

I recently stayed at the Hyatt House Parsippany/Whippany. My stay was brief but relaxing. The rooms were HUGE and the kitchen rivaled my kitchen at home. I truly loved the whole space and full kitchen. The shower was spa like. Breakfast was solid, and they have an in-house store with beer, wine, frozen meals, Hagan Daaz etc. Much more than a normal hotel. In addition, the hotel is 100 yards to a Wegman’s supermarket with prepared foods and full wine shop. A Panera, Capital Grill and Seasons 52 are all within walking distance. The courtyard is great with a big size pool. You feel like you are on a mini vacation while staying at the Hyatt House. Most of all the staff is truly excellent. Alejandra Mejia was very accommodating to us and made us feel at home. She is a true asset to Hyatt.

Location to stores and restaurants

Bar and restaurant were small and limited on wine and vodka choices

My overall experience at the Hyatt House Parsippany/Whippany definitely exceeded my expectations, largely thanks to the incredible team on-site. Right from the start, Alejandra and Ericka were amazing front desk hosts. Their warmth, kindness, and professionalism stood out immediately and set a fantastic tone for the stay. The hotel itself was comfortable and well-maintained, but it is truly the staff that makes this property special. The exceptional service even extended past our checkout. My brother unfortunately left his keys behind at the hotel. Gennaro "Jerry" Duva, the Assistant General Manager, has been incredibly helpful, proactive, and communicative about coordinating and mailing them back to us. It is rare to find a team that provides such seamless, outstanding care from check-in to post-stay logistics. I highly recommend this property and would absolutely stay here again!

Breakfast was good and fancy (no paper plates and no plastic utensils).

Finding it (no sign until the sudden turn).

Very clean

Our flight was late so we called to let them know we would be arriving shortly. Earlie I received an email to do online check in but was going to wait because it said if you plan on using a different card than the one on file, I would need to wait or the card on file would be charged. So I chose to wait because we were going to use my husbands card. The clerk checked us in without even being asked to do so, or asking if we wanted her to check us in. Wen she said you're checked in I said wait.. no don't do that because I don't want the card on file to be charged I will be using a different card, but she had already ran it. She was rude and not accommodating what so ever on the phone so I just hung up. When we arrived I was so tired and didn't feel like dealing with it so we got our keys and went to our room. So besides the check in with the front desk clerk fiasco, it was good. The beds are comfortable. Rooms were clean. Breakfast was good.