The Ritz-Carlton, Fort Lauderdale

It exceeded my expectation on how kid friendly it was

Great hotel room, beautiful view and balcony, loved the restaurant - Bar. Enjoyed the pool, jacuzzi and food there. Great gym. Loved how close it was to the beach, and everything offered there as well

Very professional staff!

The bed could have been more comfortable!

I recently stayed at The Ritz-Carlton Fort Lauderdale. The staff were courteous and professional. Everyone I encountered was genuinely friendly. That said, the experience overall felt a bit underwhelming compared to other Ritz-Carlton properties I’ve stayed at. The building itself feels somewhat dated, and while it’s been kept up nicely, it didn’t offer the elevated or memorable experience I was expecting from Ritz brand. The room was clean and comfortable, but fairly basic. The bed was soft and tidy, but nothing particular. The TV did not function properly during my stay, which was disappointing. On a brighter note, the bathroom was quite spacious with a nice bathtub and amenities from Philosykos. The pool was clean but very standard — functional, but not particularly distinctive. There are only two dining venues on-site, including Burlock Coast, where I had breakfast outside with a beach view. While the setting was lovely, unfortunately I found a strand of hair in my food, which understandably detracted from the overall meal experience. Overall, while the service and cleanliness were solid, the experience lacked the factors I associate with the Ritz-Carlton name. It was a pleasant stay, but not especially memorable.

I had a room with balcony..but no use, lots of air conditioning noise outside, can not open patio door....

Wonderful experience at this hotel. The staff were second to none and I enjoyed everything about this property. There was a slight hiccup with my room upon check-in however, the way in which this was handled was superior in every way. Often times the "recovery" from a customer service issue is the thing that can make a place shine the most. That was exactly the case with the front desk staff at this hotel. We had booked Club Lounge accommodations and the offerings in the lounge were all wonderful. The staff there was also attentive and were constantly working to make sure we were enjoying our stay. I will definitely look forward to a return visit to this hotel in the future.

great valet people

Great

We booked the Ritz for a relaxing four night getaway and spent most of our time on the beach. Jordan and Ruben both provided excellent beach service. They set us up with beach chairs and towels each day with a smile. They were always pleasant and polite and readily available for anything we needed, such as bottled water or extra towels. They helped make our stay more enjoyable! Thank you!