Sheraton Lakeside Terrace Villas at Mountain Vista, Avon, Vail Valley

Great and spacious facility. Very clean and everything is still new.

Gorgeous ending to our family vacation. We wished we could have stayed longer!

The property is near a nice park, good for family activities. The amenities are in a separate building

Good price. Huge space for family. Bedding meets Hotel standard

It was a wonderful place to stay, clean, comfortable and great price! Convenient to wherever we wanted to go. Would stay there again.

Beautiful! Loved our time there and would definitely go back.

Loved staying in the villa! We came for an off season visit, and it was the perfect location to soak in the fall views. Close to lots of restaurants and hikes. Villa was amazing layout for our family with plenty of space. Loved having access to the Avon Center and the pool that has water slides, lazy river, and diving board. Definitely will come back!

The room was beautiful and clean. The only thing we were disappointed in was the pool. It’s in the recreation center so you are at the mercy of their hours. We walked all the way over there because the front said it was open till ten...it wasn’t. I called to ask about it and no one answered or returned my voice mail. The rooms have no AC.

Disappointed at Hotel’s lack of responsiveness. On Monday, July 15, we spent one night at the Sheraton Lakeside Terraces. The hotel annex buildings, essentially condos, were old but very clean and our unit was comfortable even without air conditioning. No a/c is relatively standard in the Colorado mountains in older hotels and other housing; that was not an issue for us. What is substandard is that we accidentally forgot to repack an important orthopedic pillow, leaving it on the king bed. Part of the responsibilities expected of hotel chains — particularly a major chain like Sheraton - is immediate identification and a system to recover and safeguard the personal property of guests at a given property. On Tuesday morning, July 16th, after checkout, we realized that we had forgotten the pillow along with 6 chocolate bars, and immediately called the hotel to report the missing items. As we were beginning a wilderness horseback trip for the next 4 days, we expected that notification to the hotel front desk would take care of the issue and that our property would be promptly placed in the hotel’s Lost & Found for our pickup on the 19th. Instead, after two calls on the 19th with a helpful and responsive Guest Services employee, we learned that neither the pillow nor the other items had been turned in and that there was no record of our call or the missing pillow. This is simply unacceptable. Stealing a pillow is theft. Will no longer stay at Sheraton hotels.

Beautiful accommodations. Very comfortable. Well-appointed and right next to the lake. Easy walk to shops, grocery, rentals, ice cream. Activities available (for extra cost). Best perk is free entry to Avon Rec Center which has an amazing pool and exercise floor.