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8.1 / 10 Guest Rating

Mercure Santiago Centro

Alameda Bernardo O`Higgins, 632, Santiago, cl

Mercure Santiago Centro - main view

About the Property

Spacious Accommodations in Central Santiago
This 4-star hotel in Santiago offers spacious rooms in a prime location next to a subway station and close to major attractions like Cerro Santa Lucia and Plaza de Armas.

Outdoor Pool and Well-Equipped Gym
Enjoy a refreshing dip in the outdoor pool during the summer months and stay active in the well-equipped gym open year-round at Mercure Santiago Centro.

Delicious Dining Options and Chilean Wines
Indulge in a varied breakfast spread and savor international cuisine for lunch and dinner at the hotel's restaurant. Unwind at the Lobby Bar with a selection of fine Chilean wines.

Book your stay at Mercure Santiago Centro for a perfect blend of comfort, convenience, and exceptional service.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied. -- Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. Parking is provided by an external company and we offer you a discount on it Room service is available from 7:30h to 22:00h Please note that property has following beakfast policy for children applying since the 1st of August: - Children up to 3 years old do not pay breakfast - Children between 4 and 11 years old pay half the value of breakfast - Children from 12 years old pay the full value of breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Thu, Jun 4, 2026 until Thu, Oct 15, 2026 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Twin Room - Photo 1
Classic Twin Room - Photo 2
Classic Twin Room - Photo 3
Classic Twin Room - Photo 4
Classic Twin Room - Photo 5
1/5

Classic Twin Room

The room features a kettle, air conditioning and controlled heating, a safe for laptop, and Wi-Fi connection free of charge.

27 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Classic Room With 2 Single Beds

Non-refundable
Breakfast Included
20% OFF$113.71

$90.97

Includes taxes & fees

Classic Room With 2 Single Beds

Free cancellation
Before Jun 30 (2 days)
Breakfast Included
20% OFF$114.53

$91.62

Includes taxes & fees

Guest Reviews

8.1
Excellent3634 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service8.6
Location9.0
Room Quality7.9
Amenities8.3
Value for Money7.8
Food and Beverage7.8
Overall Experience8.0

Select topics to read reviews

P
PalomabrBR
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Excelente experiência, com ótimo custo-benefício! Recomendo!"

10.0

O hotel é muito bom, padrão Mercure, e muito bem localizado! Fica em frente à Biblioteca Nacional e ao lado do Cerro Santa Lucia, do centro comercial de lojinhas de artesanato e lembrancinhas, além da estação do Metrô Santa Lucia e do rico comercio local, com lojinhas, mercadinhos, restaurantes locais e bancas de rua. Também conseguimos ir à pé até o mercado municipal, fazendo uma caminhada de 1,5km. Outros pontos turísticos ficam no entorno, sendo possível visitar à pé, como a Casa de La Moneda, onde vive o presidente da república, e a Plaza de Armas. O quarto é amplo, bem limpo, com uma cama muito boa e um chuveiro espetacular! Os colaboradores são muito atenciosos e eficientes. As refeições, tanto do café da manhã, quanto do almoço, do bar e do serviço de quarto, são de excelente qualidade, com apresentação e sabor impecáveis! Como bônus, descobrimos casualmente que, aos domingos, funciona uma igreja evangélica na sala de convenções do hotel! Aproveitamos para participar do culto após o café da manhã.

Como todo grande centro urbano na América Latina, fomos fortemente orientados a não andar com itens de ouro nas ruas do entorno, bem como evitar caminhar à noite pelas ruas, após o fechamento do comércio. No quarto, alguns itens apresentavam um desgaste natural, como uma gaveta meio emperrada e uns detalhes no banheiro.

Helpful?
A
AndreasatAT
Verified booking
family_with_children
Standard Room
Stayed in May 25, 2026

"Very Good"

7.0

Freundliches Personal, sehr bequeme Betten, das Frühstück war sehr gut

Nur 2 Aufzüge bei 17 Stockwerken, dementsprechend lange Wartezeiten, und im Frühstücksraum war es viel zu kalt. Dieser war zur Lobby hin offen, und weil die Eingangstür des Hotels oft offen war, war es ständig sehr kalt.

Helpful?
T
TiagobrBR
Verified booking
family_with_children
Standard Room
Stayed in May 23, 2026

"Bom custo benefício!"

9.0

Confortável e organizada.

Helpful?
M
MelisasrSR
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Exceptional"

10.0
Helpful?
J
JussarabrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Exceptional"

10.0

Localização, café da manhã e ótimo atendimento na recepção.

Achei o quarto um pouco escuro, mas o conforto é excelente!

Helpful?
C
ceciliausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Exceptional"

9.0
Helpful?
K
KARLAbrBR
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Exceptional"

9.0
Helpful?
G
gonzaloclCL
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Exceptional"

9.0
Helpful?
N
NataliaclCL
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0
Helpful?
A
ArieladoDO
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Excellent"

8.0

El personal del lobby siempre atentos.

El desayuno, todo los días lo mismo ma semana entera y muy muy malo, daba hasta pena.

Helpful?