Mercure Santiago Centro

Check-in & Out

Property Notes

Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied. -- Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. Parking is provided by an external company and we offer you a discount on it Room service is available from 7:30h to 22:00h Please note that property has following beakfast policy for children applying since the 1st of August: - Children up to 3 years old do not pay breakfast - Children between 4 and 11 years old pay half the value of breakfast - Children from 12 years old pay the full value of breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Thu, Jun 4, 2026 until Thu, Oct 15, 2026 A deposit may be required at the property.