Hotel Relais II Chiostro di Pienza

We booked a deluxe room with a hill view and was given a room that was facing a garden, no hill at all. I spoke to the lady at the desk in the morning insisted it was the right room when it was not. We checked in very late due to some accident on the road and the hotel assured us it’s still ok to come. We decided to still go and looking forward to the view when we wake up but instead were looking at the wall and ground of the building. We paid for what we booked and should have received it no matter what the time. The lady said well it was very late and that was the only room available! It doesn’t make sense.

The perfect location. Gorgeous property. Excellent breakfast.

Clean, spacious room and the bathroom was huge. Staff was very accommodating. I arrived before check in and was allowed to check in early. Had a few restaurants around. Be careful - cobblestone roads.

Staff was very helpful with us organizing transportation to a train station for the end of our stay

The pictures do not do it justice - stunning setting and view, very nice hotel, very kind attentive staff. Would definitely recommend.

Great experience

Just need better parking

Loved this hotel - great location. Really quiet despite such a central location. Yes rooms are not super modern but they reflect the history of the building. Great pool and breakfast on the terrace.

This property was a 15 century convent which has been converted into a hotel in the midst of a UNESCO world heritage site. The views at the rear of the hotel are breathtaking. A magical place.

We had a fantastic time . The most perfect location for a hotlet, right in the tow with stunning views . Would definitely recommend.