Sheraton Tarrytown Hotel

This hotel was very dirty both in the public areas and in the room. Staff were not helpful. Our keys did not work for the elevator or pool door. Staff said there was nothing they could do we just needed to try again. Staff even went so far as to lie about the pool hours of operation (which were clearly posted) to avoid assisting us.

What in the 1950's is that pool? Have they touched it since it was built? That's the weirdest hotel pool I've ever seen. So small, so un-flattering. I called in advance to make sure the hot tub was working and was assured it was. Got down there and - it was closed off. Towels were hard to come by, the pool room and bathroom were freezing. Just really almost an insult to an otherwise seemingly lovely place.

Convenient location to drive and park at train station and take train into NYC.

Bed not comfortable and did not sleep well. Kids running and yelling in hall way late at night when trying to rest. Bar/restaurant was not staffed well to accommodate the amount of people. Breakfast not included as stated on Booking.com and dinner was not $12.95 per night for guests as stated as well. When wanting to go in to have breakfast we were told it was $19.95 per person. That is not what it says here on booking.com.

N/A

Sköna sängar och kuddar

Trasig hiss och lite rörigt i receptionen

We stayed at this hotel just this weekend for my nieces wedding at the Tappan Mansion. The staff here is AMAZING!! From the wonderful and accommodating front desk manager Jessica and her crew Vernon and Kamita to the manager Keith the entire staff at this Sheraton could not be more helpful and engaging. The rooms were clean and the all areas very comfortable. Our only issue was an elevator not working.....but let me tell you.....the entire staff made up for that being even a small inconvenience. They treated us like family!! Loved my stay here and would definitely recommend the Sheraton Tarrytown Hotel!

Convenient