Hilton Garden Inn West Palm Beach Airport

Laurie at the front desk was the sweetest lady i’ve ever experienced. She went out of her way to accommodate us even so much to upgrade our room. She extremely helpful with any questions we had. Shes a valuable employee 🫶🏻🫶🏻

Very pleasant I’m a Hilton member so it’s always a pleasure to stay at any of them

This doesn’t apply to the Hilton

We booked a double queen room, but when we arrived at 1am after a late flight, that room was not available. Instead, we got one King bed and a very uncomfortable pull out couch. The person at the desk would not check us in without a $100 deposit (though we had paid the full cost of the room in advance) and all of our credit cards were declined on their machine. These same cards worked perfectly fine everywhere else for the rest of our trip! They would not accept cash or a business check, so because of their faulty machines, we had to stand around forever in the middle of the night before finally getting the wrong room without bedding for the pull out couch.

Room and bed

It could have more amenities

The room was large and clean but lacked character, decoration not nice. Room did not have a pen or any stationery

It is about time breakfast was included in your rate.