Homewood Suites by Hilton Philadelphia/Mt. Laurel

Nice hotel and attentive staff. Convenient to the highway and stores

Good size of a room for family. Wish were cleaned everyday. We had to ask for fresh towels frequently. TV s are not smart and this is old fashioned for these days.

Great food, great cleaning staff, good customer service with all the staff. Pool was amazing….will definitely return.

Everything was a vibe. I appreciate staff everyone was kind. The breakfast was hot. I loved that they had turkey sausages and the room was very clean

I recently stayed at Homewood Suites by Hilton Philadelphia Mount Laurel for two nights and I was thoroughly impressed. I've stayed there before and have come to expect this. Check-in process was efficient and front desk staff were exceptionally courteous and helpful. Connor was particularly helpful and welcoming. I was extremely satisfied and would highly recommend this hotel to anyone visiting this area

Our stay at the hotel was wonderful! Our problem was the signage at the entrance to the hotel. We arrived late...close to midnight. The hotel is tucked far back from the road, so when tracking ended and told us we were at the hotel but we could not see it. We drove around for close to an hour until we found it. As we were leaving the next day we saw the sign for the hotel. When you are driving around in the dark and the sign is not lite up, it can become pretty frustrating. Could you please put some bells and whistles on the sign? I wonder if we were the only folks who had problems finding the sign/place?

Didn't get the room i asked for and staff was so rude about it

Our stay was excellent! Greeted everyday with warm smiles. Breakfast was superb. Fresh foods. A good variety for everyone.

Hotel was great, super smooth! Checkin was early and easy on the app; for once the digital key worked too! Breakfast was great, staff was super kind, and Zina at the front desk had a wonderful upbeat attitude!

Black mold in shower. When asleep with my family our room began to fill with the smell of cigarettes smoke through the vents. No manager on site and was refused a new room and offered room air spray and a very little money off less than 1/6 of the cost of the room. The refusal was because I booked the room through Hotels.com (third party site). I had to call Hilton directly to complain and again was told because I booked through a 3rd party site there’s not much they can do. I was not able to get in touch with anyone from hotels.com we had to leave the hotel within a few hours of arrival to another hotel for better conditions and service. Absolutely horrible and has discouraged me from booking using hotels.com