MainStay Suites Extended Stay Hotel Casa Grande

The reasons I did not give 5 star on all is there was no elevator for carrying heavy suitcases and my room's floor was very dirty. I should have let housekeeping know but I was stressed out from putting my dad in hospice care. Was not a vacation stay. I just wore shoes all the time.

Great hotel for the price. It's very convenient to have a full kitchen in the room. My only complaint is the AC never shuts off so it is always noisy. And there is no elevator.

From the staff acting like we didn’t walk in and then like we were bothering her to the bug filled room. Walls, mirrors and floors looked like they had not been cleaned in months. The air was barely working and took about 2 hours to cool down the bedroom. Making it hard to sleep. The floors had soft spots, which was a bit worrying. The only good thing was the bed was comfortable.

Room keys did not work well

Worst hotel in America. The manager should be ashamed of this flaming pile of garbage hotel. The room was filthy. The window doesn’t close all the way and let’s in heat noise and smoke from the parking lot. The door had clear damage from a previous break-in. The couch was filthy and had several holes. There were what appear to be bloody fingerprints on the bedside lampshade. The floor was sticky. The pillows smelled like body odor. My company had booked me for 8 nights but checked out early because it was disgusting. I have been trying to speak with the manager to get those charges reversed for the nights I was not there, but the manager refuses to return my calls. The front desk girl is rude and told me the manager would be too busy in meetings and then shopping to return my calls about this horrible experience. Also, lock your car doors, the parking lot is a favorite hangout for meth addicts at night. If you are dumb enough or brave enough to stay at this flaming bag of feces, expect to be robbed. I’ve stayed at cleaner and safer hotels in Tijuana, MX. One star is far more than this disgusting place deserves

It was in a good location

I didn’t like the fact that I reserved a double king bed room and ended up with a 1 bedroom with a pullout couch and the manager tried to convince me it was actually an upgrade when sleeping on the pullout couch was the most uncomfortable ever it was horrible infant it was not in upgrade they gave my room away what was my reservation for ?!?!?

My room I reserved was given away and the manager tried to convince me the room she gave us was an upgrade and infact it was not it was horrible

There were used socks hanging on the door, no