MainStay Suites Extended Stay Hotel Casa Grande

The area outside was fine and I never noticed any traffic noise while in the room. However that being said the room itself felt dirty. There was hair on the shower wall and in the sink in the bathroom. The shower faucet was literally coming off the wall and would pull from the wall when turning on the shower. The floor looked and felt dirty throughout the room. The bed is super hard. I would never stay here again.

Bed was comfortable and room was big

No breakfast

I liked everything about the property. Except for one thing.

It was mentioned through booking that this property had free breakfast. Which is why I chose this place. Though when I arrived I asked about breakfast in the morning and the lady at the front counter said she’s gonna have to tell her manager that Booking.com still says they have breakfast when they don’t. That’s why I was willing to pay over $400 for two days. Now I feel like it was a waste of money.

There wasn't any breakfast.

I would have liked housekeeping services at least once during my 3 night stay. The smell of pot the first night was horrible, it was like someone was smoking in my room. The water in the shower was luke warm. I showered elsewhere.

Front desk was friendly the only thing is that we could smell where people were smoking weed!! Don’t like the smell of it but other than that bed was very comfy and room was nice and clean .

If I could give our room a -100 I would. We travel a lot and stay in hotels quite frequently. This is by far the most disgusting room we have ever had. We would have stayed elsewhere, however; there were no other hotels available for our large family. Upon entering the hotel, we were told there is not an elevator only stairs, so we take the stairs, and the carpets on the stairs are completely threaded bare and filthy. Entering our room took our breath away by the sheer amount of filth. The floors are tile and laminate and appear they have not been cleaned in ages considering the dirt and debris still on the floor. There were dirty handprints on the white walls and door. The window has a large unsafe crack running through it. There was old food left in the cabinets. When our daughter went to shower she had to wipe off the area to set the soap on since it had not been cleaned and left a very clear brown spot on the wash rag. The white towels were either dirty or stained. When we asked for a different room we were told there were not any available. And then when we complained about the cleanliness we were told we could find elsewhere to stay if we liked but we would not receive a refund. The only “good” thing I can report is the sheets smelled of bleach, so we presume they were clean.

over priced for nothing extra. Blow dryer didn't work which they did replace. Asked for a clock for the room and they gave us a tiny 2 inch clock.

Severely outdated motel a two room suite with one air conditioner with a fan in the wall to cool the bedroom. Stains on the bedding.

It’s not fancy, but it is safe, clean, and the beds are comfortable. They don’t have breakfast in the mornings anymore but the coffee is 24 hours and great!! They have nice liquid creamers too. The staff were very nice and friendly. I would stay here again