Holiday Inn Resort Phuket Karon Beach by IHG

The staff make the resort - they could not have been more welcoming, accommodating or helpful. Nothing was too much trouble. Location also very good - close enough to everything but a bit quieter than other places in Phuket. Everything you need is on the doorstep

One of the pools was out of action, but the others were fine

إقامتي في هوليداي إن كانت استثنائية! الاستقبال ممتاز والتعامل راقٍ جداً. موقع الفندق ممتاز وقريب من كل شيء (الشاطئ، الأسواق، والمطاعم على بُعد دقيقتين فقط). الفندق يحتوي على حديقة جميلة وإطلالة ساحرة ترد الروح، والغرف نظيفة جداً، أنيقة، ومريحة. كل الشكر للقائمين على الفندق وعلى رأسهم الإدارة الناجحة Warm regards, Nimna Muramudali General Manager"

ملاحظتي الوحيدة كانت على بوفيه الإفطار (الريوق)، حيث لم يكن بالمستوى المتوقع، ولكن لعلّ ذلك يعود إلى وصولي في آخر الوقت وقبل إغلاق البوفيه

Friendly staff

Breakfast was not good. Stale items. Limited choices Oaises pool was not working

I chose Holiday Inn Karon Phuket mainly for the location, and it didn’t disappoint. Right in the heart of Karon but still quiet enough to relax. From the moment I arrived, the staff greeted me with genuine smiles and made check-in effortless. I stayed in one of the villas and wow — the layout is brilliant. Super spacious, open-plan living + bedroom area, big bathroom, and your own little outdoor space. Didn’t feel cramped at all. You get that “home away from home” vibe instead of a standard hotel room. What really stood out though was cleanliness. Everything was spotless — floors, bathroom, even little details you don’t expect. And the staff go beyond just cleaning. They actually check in to make sure you have what you need so you can just enjoy your stay without stress. I walked around and checked out a few other hotels in Karon while I was here, and I have to say Holiday Inn has the best staff by far. Friendly faces everywhere, always greeting you, always willing to assist. That kind of service makes all the difference. Already planning to come back. Highly recommend if you want comfort, space, and people who actually care.

None.

الاستقبال رائع الفطور متنوع ولذيذ الخدمه ممتازة الخروج تم تمديده لغايه الساعه 4 مساء شكرا للسيد Kung ولجميع الفريق

Staff was nice.

Facility is not in good REPAIR. It needs alot.of work. The POOLS WERE GROSS. They were a brown color and we did not swim the 4 days we were there afraid of getting sick. All restaurants are open air NO A/C and this Thailand 85 at 8am.

the location was great, everything essential is within 15 mins of walking maximum. staff is very polite, breakfast menu was good as well. staff was very friendly and nice, they gave me a free upgrade for no reason. my room had a pool which was simply fantastic.

only thing is the wifi never worked in my room throughout my stay but they said they will fix the issue soon when i was leaving so it will hopefully be better for others.