Andromeda Villas

We Booked VIP Suite but they gave a poor different room. Terrible service mind with NO RESPECT to the guest. They sell us a wrong room ON PURPOSE and force to stay poor room. We booked VIP Suite room with private jacuzzi and sea view, but they gave us a room with 3 beds next to hotel storage room(unit 108), which means NO privacy as many staffs have to pass our door & window. BALCONY WAS’T IN THE ROOM, so we had to pass through public path of the hotel. That ‘Private area’ was in the middle of the public area. Very funny, it’s like a tiny public bath. It’s very close to next unit so can even see in the tub. They did overbook. But they insist there’s no problem because it has same description of private jacuzzi and see view. Only different thing is there are 2 more beds(No needs for a couple like us and just wasting of ceiling space). They said this is more expensive room(of course that’s for 5-6pax) so they don’t have any fault of this situation and said why don’t we just enjoy anyway? without any sorry, apology and compensation. We ask very gently to change to VIP suite several times saying with above reason, BUT she disregarded us and kept saying "just enjoy there”, and said VIP suite only tomorrow will be available. Terrible. You can choose other tons of hotel with nice view like here.

A very nice hotel in a great location. The views over the Caldera are magical. Our room was large and very comfortable. The staff were friendly and helpful. I highly recommend Andromeda

Beautiful scenery. Perfect place to watch the sun set. Nice area for restaurants etc.

They switched my booking. Gave me a room that looked not like those on the site . Upgraded me the first night to make it better but then downgraded me for a week . No thanks! I wouldn’t recommend

Would 100% recommend this hotel to anyone traveling to Santorini! The staff was very friendly and always looked out for us, weather it was a freddo cappuccino or a taxi! The rooms were large and open however the bed for a third person was not the best, small and narrow. The property was beautiful with even better views!

This hotel has an amazing view of the sunset, and I guess that is why you come to Santorini, but unfortunately if you are expecting a high standard of service or are expecting to be pampered you will be disappointed, standard rooms are average, our bathroom shower blocked and flooded our apartment like the river nile, although they came to fix it straight away, they were not very apologetic, they seemed to think that was the norm and offered no other solution other than we will mop up all the dirty water with a dirty mop and just go on the way, they didn’t ask if anything was damaged or were even concerned how upset we were regarding the experience, we were getting ready to view the sunset and almost missed it due to having to wait for the problem to be fixed our friends had the spa room and were treated like royalty so I guess if you pay more, your experience is different which is a shame. On the first day I tried to book a spa treatment only to be told there was no availability for that day so I tried for the next day no luck again so I said ok day after once again no luck, 3 days ahead really I guess I only wanted a pedicure maybe they were saving appointments for more expensive treatments, I have stayed at some wonderful hotels that bend over backwards for you, this is not one of them unless you open your wallet up, but if it’s the view only your after and you are not concerned about your experience then this hotel meets that criteria

Totally in love with this property. Everything was first class from check in to check out. Despite the number of stairs and elevators one has to take to get around the property you actually get used to it. The breakfast was good for the price, breakfast staff fantastic. Yes there is an unusual smell in the rooms at check in, but it goes away. Our room had a double bed which I thought we would never be able to sleep in but it turned out fine. We took a walk on the strip between the street level and the hotels and I can honestly tell you that Andromeda villas is definitely one of the best, most certainly will return and highly recommend this hotel..

Offers great view of Caldera from some rooms and the pool but not a good checkin experience. We had to wait for an hour to get our room. Got it at 2:30pm which is after the scheduled checkin time of 2pm. After that they gave us a two level room which was ridiculous. Finally after speaking to them got the right room which even had a better view. They could have given that in first instance but didn't.

Incredible views, superbly willing staff, great holiday.

Staff were very nice! Got a free upgrade, and they had an excellent view of the sunset. Highly recommend the family suite!