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9.2 / 10 Guest Rating

Ser Casasandra Boutique Hotel

Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310, Isla Holbox, MX

Ser Casasandra Boutique Hotel - main view

About the Property

Luxurious Amenities for Relaxation
Indulge in massages, body treatments, and facials. Enjoy the private beach and outdoor pool. Complimentary Wi-Fi, concierge services, and babysitting available.

Delicious Dining and Refreshing Drinks
Taste exquisite dishes at Esencia restaurant. Sip on drinks at the beach bar, poolside bar, or one of the lounges. Room service and daily breakfast options.

Elegant Rooms with Premium Comfort
Stay in uniquely decorated guestrooms with free minibar items and espresso makers. Relax on a pillowtop bed with Egyptian cotton sheets. Rainfall showers and designer toiletries in the private bathrooms.

Treat yourself to a luxurious waterfront stay at Ser Casasandra Boutique Hotel - book now for a memorable experience!

Facilities & Amenities

Boat tours nearby
Proposal/romance packages available
Parasailing nearby
Area shuttle (surcharge)
Free bicycles on site
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9 AM to 6 PM.Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite (Garden) - Photo 1
Suite (Garden) - Photo 2
Suite (Garden) - Photo 3
Suite (Garden) - Photo 4
Suite (Garden) - Photo 5
Suite (Garden) - Photo 6
Suite (Garden) - Photo 7
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Suite (Garden)

1 King Bed517-sq-foot individually decorated room, balcony with garden views Layout - Bedroom Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screensComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

48 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Suite (Garden)

Non-refundable
Room Only
20% OFF$472.26

$377.81

Includes taxes & fees
Standard Double Room (Superior) - Photo 1
Standard Double Room (Superior) - Photo 2
Standard Double Room (Superior) - Photo 3
Standard Double Room (Superior) - Photo 4
Standard Double Room (Superior) - Photo 5
Standard Double Room (Superior) - Photo 6
Standard Double Room (Superior) - Photo 7
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Standard Double Room (Superior)

2 Queen Beds538-sq-foot individually decorated room with a balcony Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screens; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

50 m2
Sleeps 2
2 Queen Bed (150-160 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Standard Double Room (Superior)

Non-refundable
Room Only
20% OFF$441.34

$353.07

Includes taxes & fees
Superior Room, 1 King Bed, Beachfront - Photo 1
Superior Room, 1 King Bed, Beachfront - Photo 2
Superior Room, 1 King Bed, Beachfront - Photo 3
Superior Room, 1 King Bed, Beachfront - Photo 4
Superior Room, 1 King Bed, Beachfront - Photo 5
Superior Room, 1 King Bed, Beachfront - Photo 6
Superior Room, 1 King Bed, Beachfront - Photo 7
Superior Room, 1 King Bed, Beachfront - Photo 8
Superior Room, 1 King Bed, Beachfront - Photo 9
Superior Room, 1 King Bed, Beachfront - Photo 10
1/10

Superior Room, 1 King Bed, Beachfront

1 King Bed377-sq-foot individually decorated room, balcony with ocean views Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screens; cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Superior Room 1 King Bed Beachfront

Non-refundable
Room Only
20% OFF$706.18

$564.94

Includes taxes & fees
Suite (Ocean) - Photo 1
Suite (Ocean) - Photo 2
Suite (Ocean) - Photo 3
Suite (Ocean) - Photo 4
Suite (Ocean) - Photo 5
Suite (Ocean) - Photo 6
Suite (Ocean) - Photo 7
Suite (Ocean) - Photo 8
Suite (Ocean) - Photo 9
Suite (Ocean) - Photo 10
Suite (Ocean) - Photo 11
Suite (Ocean) - Photo 12
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Suite (Ocean)

1 King Bed753-sq-foot individually decorated room, balcony with ocean views Layout - Bedroom Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screensComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

70 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Suite (Ocean)

Non-refundable
Room Only
20% OFF$639.98

$511.98

Includes taxes & fees
Master Luxury Suite - Photo 1
Master Luxury Suite - Photo 2
Master Luxury Suite - Photo 3
Master Luxury Suite - Photo 4
Master Luxury Suite - Photo 5
Master Luxury Suite - Photo 6
Master Luxury Suite - Photo 7
Master Luxury Suite - Photo 8
Master Luxury Suite - Photo 9
Master Luxury Suite - Photo 10
Master Luxury Suite - Photo 11
Master Luxury Suite - Photo 12
Master Luxury Suite - Photo 13
Master Luxury Suite - Photo 14
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Master Luxury Suite

1 King Bed753-sq-foot individually decorated room, balcony with garden views Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Desk, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

70 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobeDeskPrivate bathroom

Master Luxury Suite

Non-refundable
Room Only
20% OFF$595.81

$476.65

Includes taxes & fees
Suite (Master) - Photo 1
Suite (Master) - Photo 2
Suite (Master) - Photo 3
Suite (Master) - Photo 4
Suite (Master) - Photo 5
1/5

Suite (Master)

1 King Bed807-sq-foot individually decorated room, balcony with partial ocean views Layout - Bedroom Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screens; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

75 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Suite (Master)

Non-refundable
Room Only
20% OFF$684.1

$547.28

Includes taxes & fees

Suite (Master)

Non-refundable
Breakfast Included
20% OFF$831.78

$665.42

Includes taxes & fees

Guest Reviews

9.2
Exceptional89 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the great food.

Categories

Cleanliness8.2
Service9.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money9.3
Food and Beverage9.7
Overall Experience9.3

Select topics to read reviews

J
JORGE ALFREDO
Verified booking
Standard Room
Stayed in Jun 17, 2021

"Zancudos"

8.0

Bien el hotel bien pero hay muchos zancudos y eso no lo controlan, no prenden los abanicos

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 14, 2021

"Exceptional"

10.0

Had a magical vacation thanks to CasaSandra. The food, room, yoga, as well as beach/pool were incredible. I would highly recommend the whale shark tour organized by hotel, not so much the three island tour (I found it boring). Also request your golf cart taxi to/from ferry terminal in advance. Thanks for a beautiful holiday! Note the wifi/internet is terrible on the island, so download any content before arriving.

Helpful?
M
Maxime
Verified booking
Standard Room
Stayed in May 17, 2021

"Very good "

10.0

Best private Beach of Holbox and one of the best restaurants

Helpful?
O
Oliver
Verified booking
Standard Room
Stayed in Feb 16, 2021

"Great beach, best service"

10.0

Although the rooms are a bit dated, but very well kept and cleaned daily. The location is great, however where the hotel really shines is the beautiful beach setup and the best service we had anywhere in Mexico.

Helpful?
L
Lisa
Verified booking
Standard Room
Stayed in Dec 4, 2019

"Excellent hotel, one of the top on Holbox"

10.0

The staff at this hotel is extremely attentive, polite, and ever helpful. I was very impressed. The accommodations and property are beautiful, definitely one of the top hotels on Holbox. The only drawback I would note is that the beach has a considerable amount of kelp that washes up, that does not get cleaned out. It creates a funny odor.

Helpful?
H
Hannah
Verified booking
Standard Room
Stayed in Dec 2, 2019

"Exceptional"

10.0

Wonderful hotel

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Nov 20, 2019

"Exceptional"

10.0

Me encantó el trato personalizado! Todo el personal muy atento y amable, me hicieron sentir muy cómoda, como en casa!

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Nov 20, 2019

"Exceptional"

10.0

CasaSandra is absolutely amazing! The rooms are beautiful and the staff are top notch! The food is amazing and they are willing to help out in any way to make your stay amazing!

Helpful?
A
Adolfo
Verified booking
Standard Room
Stayed in Oct 24, 2019

"Good"

2.0

No tienen ni la mas remota idea de como resolver percances.... nos quedamos sin agua y tuvimos que "bañarnos en la alberca" para quitarnos el agua salada y poder salir a cenar, la cabecera de la cama hacia mucho ruido imposible descanzar y el pabellon de la cama se desprendió...

Helpful?
D
Diana
Verified booking
Standard Room
Stayed in Aug 12, 2019

"Perfect Location on the island"

10.0

The reason I chose Casa Sandra is because it was one of the original hotels on the island. The location of the hotel is quiet and an eight minute walk to the city center. The beach area was clean and there was plenty of lounging chairs and beds for all guests of the hotel. The staff was very attentive. They enjoyed getting to know their guests, assisting them with tours and informing guests of other amenities offered ( free bike rentals and yoga). The food was also delicious. Do not be afraid to try different things. Their mixed ceviche on their lunch menu was out of this world. Dinner was also delish. Chef Roberto Solis does an amazing job curating the menu. The rooms are well appointed and spacious.There are approx. 18 rooms. I stayed in room 16, garden suit on the second floor. Water pressure was great, the bed was comfy and there was plenty of storage and sitting places. The beach area was clean and was by far the best beach set up of any of the hotels.

Helpful?
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