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9.2 / 10 Guest Rating

Ser Casasandra Boutique Hotel

Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310, Isla Holbox, MX

Ser Casasandra Boutique Hotel - main view

About the Property

Luxurious Amenities for Relaxation
Indulge in massages, body treatments, and facials. Enjoy the private beach and outdoor pool. Complimentary Wi-Fi, concierge services, and babysitting available.

Delicious Dining and Refreshing Drinks
Taste exquisite dishes at Esencia restaurant. Sip on drinks at the beach bar, poolside bar, or one of the lounges. Room service and daily breakfast options.

Elegant Rooms with Premium Comfort
Stay in uniquely decorated guestrooms with free minibar items and espresso makers. Relax on a pillowtop bed with Egyptian cotton sheets. Rainfall showers and designer toiletries in the private bathrooms.

Treat yourself to a luxurious waterfront stay at Ser Casasandra Boutique Hotel - book now for a memorable experience!

Facilities & Amenities

Boat tours nearby
Proposal/romance packages available
Parasailing nearby
Area shuttle (surcharge)
Free bicycles on site
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9 AM to 6 PM.Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Suite (Garden) - Photo 1
Suite (Garden) - Photo 2
Suite (Garden) - Photo 3
Suite (Garden) - Photo 4
Suite (Garden) - Photo 5
Suite (Garden) - Photo 6
Suite (Garden) - Photo 7
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Suite (Garden)

1 King Bed517-sq-foot individually decorated room, balcony with garden views Layout - Bedroom Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screensComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

48 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Suite (Garden)

Non-refundable
Room Only
20% OFF$472.26

$377.81

Includes taxes & fees
Standard Double Room (Superior) - Photo 1
Standard Double Room (Superior) - Photo 2
Standard Double Room (Superior) - Photo 3
Standard Double Room (Superior) - Photo 4
Standard Double Room (Superior) - Photo 5
Standard Double Room (Superior) - Photo 6
Standard Double Room (Superior) - Photo 7
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Standard Double Room (Superior)

2 Queen Beds538-sq-foot individually decorated room with a balcony Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screens; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

50 m2
Sleeps 2
2 Queen Bed (150-160 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Standard Double Room (Superior)

Non-refundable
Room Only
20% OFF$441.34

$353.07

Includes taxes & fees
Superior Room, 1 King Bed, Beachfront - Photo 1
Superior Room, 1 King Bed, Beachfront - Photo 2
Superior Room, 1 King Bed, Beachfront - Photo 3
Superior Room, 1 King Bed, Beachfront - Photo 4
Superior Room, 1 King Bed, Beachfront - Photo 5
Superior Room, 1 King Bed, Beachfront - Photo 6
Superior Room, 1 King Bed, Beachfront - Photo 7
Superior Room, 1 King Bed, Beachfront - Photo 8
Superior Room, 1 King Bed, Beachfront - Photo 9
Superior Room, 1 King Bed, Beachfront - Photo 10
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Superior Room, 1 King Bed, Beachfront

1 King Bed377-sq-foot individually decorated room, balcony with ocean views Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screens; cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Superior Room 1 King Bed Beachfront

Non-refundable
Room Only
20% OFF$706.18

$564.94

Includes taxes & fees
Suite (Ocean) - Photo 1
Suite (Ocean) - Photo 2
Suite (Ocean) - Photo 3
Suite (Ocean) - Photo 4
Suite (Ocean) - Photo 5
Suite (Ocean) - Photo 6
Suite (Ocean) - Photo 7
Suite (Ocean) - Photo 8
Suite (Ocean) - Photo 9
Suite (Ocean) - Photo 10
Suite (Ocean) - Photo 11
Suite (Ocean) - Photo 12
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Suite (Ocean)

1 King Bed753-sq-foot individually decorated room, balcony with ocean views Layout - Bedroom Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screensComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

70 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Suite (Ocean)

Non-refundable
Room Only
20% OFF$639.98

$511.98

Includes taxes & fees
Master Luxury Suite - Photo 1
Master Luxury Suite - Photo 2
Master Luxury Suite - Photo 3
Master Luxury Suite - Photo 4
Master Luxury Suite - Photo 5
Master Luxury Suite - Photo 6
Master Luxury Suite - Photo 7
Master Luxury Suite - Photo 8
Master Luxury Suite - Photo 9
Master Luxury Suite - Photo 10
Master Luxury Suite - Photo 11
Master Luxury Suite - Photo 12
Master Luxury Suite - Photo 13
Master Luxury Suite - Photo 14
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Master Luxury Suite

1 King Bed753-sq-foot individually decorated room, balcony with garden views Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Desk, safe, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

70 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobeDeskPrivate bathroom

Master Luxury Suite

Non-refundable
Room Only
20% OFF$595.81

$476.65

Includes taxes & fees
Suite (Master) - Photo 1
Suite (Master) - Photo 2
Suite (Master) - Photo 3
Suite (Master) - Photo 4
Suite (Master) - Photo 5
1/5

Suite (Master)

1 King Bed807-sq-foot individually decorated room, balcony with partial ocean views Layout - Bedroom Food & Drink - Room service and free bottled water Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board (on request), and window screens; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

75 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxHair dryerBathrobePrivate bathroomWardrobe or closet

Suite (Master)

Non-refundable
Room Only
20% OFF$684.1

$547.28

Includes taxes & fees

Suite (Master)

Non-refundable
Breakfast Included
20% OFF$831.78

$665.42

Includes taxes & fees

Guest Reviews

9.2
Exceptional89 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the great food.

Categories

Cleanliness8.2
Service9.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money9.3
Food and Beverage9.7
Overall Experience9.3

Select topics to read reviews

V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jul 8, 2019

"Exceptional"

10.0

Excellent service, food, proximity to the beach, private cabanas.

Helpful?
R
rudy
Verified booking
Standard Room
Stayed in Jul 7, 2019

"Great Place! "

10.0

This place was amazing! From the check-in to the room to the beach and to the food... everything was great.

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in May 17, 2019

"Exceptional"

10.0

Excellent service and beautiful hotel. The location is perfect. I highly recommend it.

Helpful?
D
Del
Verified booking
partner
Standard Room
Stayed in Apr 16, 2019

"Exceptional"

10.0

Beautiful boutique property; great view and comfy bed. I can't speak highly enough of All the staff not only at the hotel, but also staff at the beach. Truly they contributed to our overall positive experience. Accommodating and friendly.

Helpful?
M
Marcelo
Verified booking
self
Standard Room
Stayed in Apr 3, 2019

"Exceptional"

10.0

As I light up my Montecristo Cigar and ready to depart on ferry back to Yucatán Peninsula I feel relax and full of joy after spending three incredible days in a treasure Island called Holbox , my stay in a Gem boutique hotel called Casasandra Hotel was one of my most memorable short escapes from work and routine daily challenges , it is hard to believe that are places like this anymore , no cars and just streets full of Coral white sand all over , once you arrive at the hotel driven on a four wheel taxi it felt like time stopped and you are into another century that you do not tv, internet or any modern tech dependence , take your shoes out and put your swim suit because that is all you will need , feel the sea breeze across the main lobby full of beds and man made sombrillas to lay back and savor peaceful thoughts that will clean your spirit , enjoy a local artisan beer pescador and forget about your problems or stressful routine . Enjoy life in the so called paradise , @ dinner I had lobster risotto while enjoying first class Italian concerto music sang by the tenors dress in smoking , imagine small lights hanging from the trees and tables on the sand around delightful night by the beach with your own live private concert of two voices singing out loud classical music , or does not get any better than this , people walking by or using the normal transpiration on the island , bicycles were clapping after each song , what an incredible Moment that makes it inolvidable

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 21, 2019

"CasaSandra Boutique Hotel"

8.0

CasaSandra Boutique Hotel was beautiful and the staff were lovely. A few things to note -- the WiFi service was terrible; the food was mediocre, and the hotel only provides complimentary bottles of water upon check in.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Feb 13, 2019

"Good"

2.0

I planned a surprise trip for my husband and was highly disappointed with the results. First, Casa Sandra charges double the price when compared to hotels in the area that provide similar service and quality of rooms. To charge what they charge, Casa Sandra needs an upgrade in its room facilities - which does not even have a phone - showers dont operate properly, our refrigerator was broken throughout our stay. To talk to reception or order room service, you need to walk all the way to the reception because there are no phones. Out of the 4 times we asked for water, or food or a bucket of ice, our order was forgotten by the kitchen. The website seems decent but the quality of hotel does not match what the website offers. The website def. presents the hotel and its room for more than what they actually are.

Helpful?
C
Chad J
Verified booking
Standard Room
Stayed in Jun 6, 2018

"Lived up to our (high) expectations"

10.0

The hotel itself, the staff, the food, and the room was exactly what we expected. And our expectations were high based on other reviews.

Helpful?
D
Daniel
Verified booking
Standard Room
Stayed in Mar 30, 2018

"Best Hotel in Holbox "

10.0

Definitely the best hotel option in Holbox. Service was very good , food was incredible and rooms and location were also perfect . 100% satisfied .. if we go back to Holbox in the future I will return to this hotel for sure.

Helpful?
J
Jan
Verified booking
Standard Room
Stayed in Jan 22, 2018

"Elegant Hotel"

10.0

Never left it. Staff was plentiful. Always trying to help you before you even knew you needed help! Made our reservations for next year already

Helpful?