Hilton Garden Inn Stuttgart Neckar Park

We got a suite with a sauna. The sauna didn’t work. I called the front desk. They said they could not help me. I asked for a reduction in our fee since we paid for a sauna. They said I booked through Expedia so they could not help me, I called Expedia who tried to get me a discount but the hotel said no. It’s too bad because the location is very nice if you are going to a game, but it was very loud until 1 am and then very loud at 8 am with the crews cleaning up, be aware if you want to stay during a game. It was a great idea but they are unwilling to help you if there is a problem

Everything is good

The air conditioning was not working. After taking to the staff the issue wasn’t resolved. The rate per room is not worth it without a functioning air conditioner.

The Benz museum

Location was perfect for attending a Stuttgart football game. Nothing like walking next door to the arena and back again once the game was over. Slept well. Breakfast was awesome and recommend you choose this convenience.

The hotel was fine, but some things were stained and seemed dirty. Also, the room was way too hot, and it wasn't possible to reduce the temp.

Close to Octoberfest

I chose this hotel as I had only planned on visiting the Mercedes-Benz museum which is a five minute walk down the road which was nice. It was a bizarre experience as this didn't seem to be a busy area at all during our one-night stay. I felt I was the only one staying in the hotel. This isn't a strike against the hotel at all, they were great. Their breakfast was very good, the room was comfortable and the staff was helpful. Would stay again if I happened to find myself in Stuttgart again.

What a disappointment! It is right next to a football stadium so it gets loud and extremes busy. Upon arrival i found out that you have to pay 18 € per 24hrs for parking!!! They had unfolded a sofa bed for the kids which had massive gaps on both sides. When i requested extra pillows i had to walk down to reception as the phone was not working. Dont get me started on the beds and pillows. What a horrible horrible bed! Never again.

There are many characteristics of this hotel that made for a pleasant stay. The staff were friendly, informative, and spoke English. The room itself was clean, and the soundproofing between rooms allowed us to sleep undisturbed. The breakfast was also excellent. The only real negative was that the fridge in our room didn’t work.