Americas Best Value Inn Phoenix Medford

We booked the room and noted that we had a small dog. When we arrived, we were told they did not accept pets, however, they would accommodate us, but put us at the back part of the hotel.

The room smelled like cigarettes, the hot water at the sink did not work, there's hair all over the dryer, the fridge only works on frozen, the TV couldn't be used because the sound kept going out. The next door guests were sitting next to the door smoking. The room was just icky.

The staff was very friendly. The room size and quality were fantastic! Every room has a Lazy boy recliner. The bed was super comfy. Rooms were cozy and far above most hotels that cost much more. Even the TV was a 4K large flat screen TV, better than the more expensive hotels!

Okay, if I have to report of anything negative — the vending machine was out of water! That's an easy fix.

Frequently our half way point drive from San Francisco to Portland. Here is why we choose this hotel - location (easy on & off freeway), price (Two Queen beds $160), amenities, best outdoor pool and hot tub ever! Exceptional customer service, quiet, clean and comfy beds. Skip the breakfast, good truck stop restaurant right next door. Do not let the camper park behind the hotel trip you up. It's never been an issue, folks super nice and the park is super clean. And feels like an added layer of security with folks around. Beautifully maintained grounds as well

The hot water was not working very well. It was intermittent.

Room was very clean. Comfortable bed

The room was very clean, the bed was very comfortable and air quality in the room was good. There was a lot of work put into making it a very lovely and hospitable room, with very lovely flooring, furniture and textiles. It was also very affordable on a Friday night, which I am extremely grateful for. It was also very quiet. The staff (owners, I think) were very friendly. It would be a solid 10/10 except for the shower head was frozen on a setting like a power-washer, and the shower curtain plastic was partially melted. Between the two, I had to mop the bathroom when I was done and was rather grumpy. I highly recommend replacing the shower head and curtain.

Capacino once I found it. Large room. Curtains blocked light. Ice machine. Location was good for me. Nice firm mattress.

No hand lotion. I asked for the quiet side and got the noisy side. Actual hand soap would be appreciated.

Check-in was extremely quick. The room was large and comfortable and well kept. I had a good night’s stay. My only complaint is that I found long black hairs on the bathroom vanity and bathroom floor which means they weren’t cleaned very well. Would have been five Star if not for that.