Sunbay Hotel

The comfort of the room with the amenities such as the desk and flat screen TV really made the stay enjoyable. The balcony only added to the comfort by taking a break to relax during the day or at night.

Breakfast and the staff.

Need renovations. This hotel is falling apart.

The hotel was outdated. The breakfast was so bad in terms of sausages were highly processed and tasted like burnt plastic. The eggs were not cooked properly and when we asked for an omlette we were told no. The bacon was hidden in the back and you could only have this if you asked. There were birds in the dining area which left only toast for us to eat which came out burnt most of the time as you were not allowed to change the dial on the toasters. There were cockroaches in the hotel and praying mantis. The pool was filthy and the kids pool was dangerous for the children who both cut their feet in it leading to us having to make bandages and purchase antiseptic cream. The room we were put in was on the third floor with a canopy directly outside which was dangerous for the children. I requested to be moved and was told this was not possible and that they would get back to us which they never did. The room was old and dirty, the air conditioner was noisy and old and the beds had only sheets to cover. The walls were filthy. The bar closed at 5pm and the hotel had constant men in large groups in and out.

The hotel was outdated. The breakfast was so bad in terms of sausages were highly processed and tasted like burnt plastic. The eggs were not cooked properly and when we asked for an omlette we were told no. The bacon was hidden in the back and you could only have this if you asked. There were birds in the dining area which left only toast for us to eat which came out burnt most of the time as you were not allowed to change the dial on the toasters. There were cockroaches in the hotel and praying mantis. The pool was filthy and the kids pool was dangerous for the children who both cut their feet in it leading to us having to make bandages and purchase antiseptic cream. The room we were put in was on the third floor with a canopy directly outside which was dangerous for the children. I requested to be moved and was told this was not possible and that they would get back to us which they never did. The room was old and dirty, the air conditioner was noisy and old and the beds had only sheets to cover. The walls were filthy. The bar closed at 5pm and the hotel had constant men in large groups in and out which is worrying with two small children. The hotel needs to be refurbished and renovated. The pool needs to be cleaned to avoid illness and the floor fixed. The breakfast needs to be improved and the grounds sprayed for insects.

Very quiet location, always plenty of sun beds pool area kept nice, lots of plants and greenery but unfortunately attracted lots of insects, pool wasn’t always clean, green round the edge by the time we left. If you want a hotel away from it all this is the one. Very quiet during the day however noisy in the evening with guests constantly coming and going. lot of people only staying a night so I can only guess used for transit. Breakfast was ok always found something to eat and you could have freshly cooked eggs. Fruit tended to be tinned. Staff on the whole tended to be miserable, except for the lovely Kim at the bar. We had upgraded to a deluxe room and it was not cheap, (Compared to other trips to Barbados) Room was very tired and not had a deep clean for a long time. I have visited Barbados 10 times now and I have to say if this had been my first experience I certainly wouldn’t rush back. Unfortunately we were surrounded by holiday makers very disappointed with their hotel experience. We arrived at 8pm and when asked if we could have a drink they directed us down the road to a bar which you had to get your own drinks from a fridge. There was no welcome drink or even a vending machine where you could get a bottle of water after travelling for many hours from the UK. The description does not advise you that the restaurant is not open for food after lunch and the bar shuts late afternoon. If you want somewhere to just put your head down and you have a car to get away from the hotel to visit the island then this would probably suit you. Rooms air conditioned and had a tv and nice balcony. Microwave, kettle and fridge but no cutlery or crockery. I have tried to be fair and point out the positives and the negatives.

Durante a noite houve um curto-circuito na tomada da TV, começou a sair faíscas e fumaça. Tive que sair correndo para chamar ajuda na recepção. Fui atendido por um senhor com algumas dificuldades para andar, ao chegar no apartamento ele não sabia como resolver o problema ou tão pouco como desligar o disjuntor do quarto. Pediu para que nos mudássemos de apartamento e apenas deixássemos a porta fechada, sendo que a tomada estava claramente em curto-circuito, havia um principio de incêndio no quarto!! O prédio estava cheio de hóspedes e poderia ter pegado fogo. Tudo foi de uma imensa irresponsabilidade!! Não havia uma pessoa apta a resolver qualquer problema emergencial no hotel, muito perigoso. Fomos realocados em um apartamento térreo em outro prédio. Não dormi o resto da noite toda, pensando que poderia haver um incêndio. O apartamento tinha paredes mofadas e sem manutenção, a cama era irregular com péssimos travesseiros. As luzes eram brancas. O hotel precisa de uma grande reforma! De manhã foi até o breakfest, que era servido por pessoas com péssimo humor. Não havia qualquer opção de comida saudável, apenas comida industrializada, ultraprocessados e fritura. A expectativa era de uma noite de sono e café da manhã no outro dia para poder pegar um voo tranquilo. Nada saiu como o esperado. Não recomendo este local!!!

Staff was friendly.

Was booked into a room with a double bed instead of a queen bed as requested, no TV service was available, unable to adjust the AC, toilet bowl had a dark stain, pillows were extremely flat, no cups or mugs were in the room, np safety lock on the door. Online pictures need updating as they can be misleading.

I bring 240 people to Barbados every year for a bridge tournament. Half of the group stays at Sunbay and half across the street at another hotel. I do a survey every year. In February 2026, the survey was the best ever. The management and owners of the hotel, Mr. Felix Broome and Mrs. Gwen Broome and son, Adam Broome, are very responsive and very caring. the bedrooms are large and comfortable. The grounds are LOVELY. The pool is gorgeous. The staff...I can tell you that I have never heard such good reviews about staff in any hotel in the world. The guests LOVE all the staff at Sunbay. They try so hard and bend over backwards. The price is reasonable. Don't expect Four Seasons but do expect comfortable with great staff who care very much that you enjoy your stay. If something is not to your liking, just speak up quietly and they will get it fixed. A great team!