Hampton Inn Montgomery-South-Airport

Booked reservation called to confirm booking and was told did not have a reservation.

The first room they gave me the pillow cases had not been changed, and the room smelled like someone just left living in there. The hotel staff was amazing, friendly and got me another room right away. BUT I don’t want to be a Karen, that room was filthy as well. I didn’t want to seem like that kind of guest so I sucked it up. It seems to me that no one in management has truly taught housekeeping how to clean. The bed didn’t seem fresh, pillow cases were clean but it seemed like the bed spread had been through multiple people. There was hair on the toilet, hair in the shower, pee splashes you could see in the light on the floor. There is a gap between the desk and another piece of furniture that has not seen a vacuum in a long time. The hardware in the shower had hard water all over it and same with the sink faucet. The hotel was updated and looks nice from afar, but the details are not being taken care of. I thank the staff for their kindness and professionalism, but the room cleaning needs a lot of work.

Nice place. $80 nightly fee if you have a dog

These things happen, I just happen to be there when the elevator wasn't working. Other then this it was an "Ok" experience.

The staff was very friendly and helpful. Breakfast was great - hot every morning. Room was clean and comfortable.

Nice hotel. Great staff.

What we expected.very good

nice staff and clean rooms