SpringHill Suites by Marriott Ardmore

Lobby was very nice and the bed was very comfortable

The minute I opened the door it smelled very strongly of cigarette. I requested a nonsmoking room as cigarette smoke gives me migraines. The air conditioner didn’t work. It was 75 degrees in that room. There also was no hot water. I didn’t call the front desk because I did not have the energy to move to another room.

You can hear the highway from the room, not much they can do about that but still good to know if you’re a light sleeper.

Price location and clean

Door to rooms have too much light in them room from window.

Hotel needs updating or deep cleaning. The hot tub was not working. Staff is not very friendly.

Clean and quiet

Enjoyed the friendly staff, comfortable bed and large room. Room was clean, stairways could have used a good cleaning. Reasonable priced. Close to lots of food options.

The room was good, bed was clean, location was good.

I booked this hotel just because it had an indoor pool, got there and they said we coudnt use it, and my kids were so excited for our stay. Said it was under renovation. Very very very diassapointed Also the hair blow dryer was working, tried every plug to see if it turned on and it didn’t , I didn’t take mines because there’s always is a dryer and we had an even to go . The iron wasn’t working to good either I used it for my dress to get all the wrinkles out took me 10 minutes to get it looking decent

The whole reason I booked this hotel was for the indoor pool because my sister was also going to stay there. When we go inside and check in they said the pool was under renovation. Simply ridiculous. Nowhere on the site did it mention this nor in the confirmation email. I feel like this is important information especially people with kids. The front employee did not apologize or even say what he could do for us. Also at breakfast not one napkin was available upon asking employee they never got us any we finally just starting looking through their cabinets and found some. Highly disappointed.