Sheraton Guiyang Hotel

Staff was friendly

The worst 5 star hotel I ever had. I travel a lot around the globe, but that hotel is a shame. 1: We arrived early evening, were tired, and decided to eat dinner in buffet restaurant: at 7 pm 50% of dishes were not available anymore. 30 min later almost nothing left. Wine should be included, but no wine bottles available since Chinese took all bottles to their tables; staff "regretted" but did not serve more; beer selection a joke, only poor brands 2: Air condition is a joke. Front desk told us, hotel has central air condition, temperature cannot be adjusted in room. At night we had to turn off since too cold. Therefore at day time too hot in room. 3: Room equipment, esp. electric devices minimum 20 years old I guess. Toilet flushing did not work properly. No mini bar as written in homepage. A small fridge, yes. But empty. A shame for a 5 star hotel. 4: Swimming pool: hall cold, also water not very warm; son had a cold next day 5: Staff: friendly, but with very poor English

The location (central with nice surrounding and views), the gym, the pool ( except that they insist you to buy a swim cap). The café.

The breakfast is not even 4 star standard. This is really not acceptable. the hotel is a bit old.

Very, very friendly staff. It was a very pleasant short (we arrived late and had to leave early) stay, thank you

Very good

The location is amazing for the river and some historical sights. The rooms are also spacious and the breakfast was acceptable. I loved the view from the window, great to watch the CNY fireworks.

Breakfast had very little by way of vegetarian options, and not much western style food. There was no room service. The hotel bar was shut. The whole hotel feels extremely dated and needs a good revamp.

升等行政楼层，俯瞰甲秀楼景观很棒！赠送 happy hour 变成晚餐是惊喜。 餐点一般，疫情期间提供个人小火锅是亮点。最为五星酒店，甜点略逊，有点失望。