Sheraton Guiyang Hotel

Very nice hotel with a nice view.I love it

The room was neat and tidy. The surrounding was a bit noisy. The desk front was nice and very helpful.

Do you overall condition of the hotel is good. for the hotel I’d give it a five out of five.. for the rooms i’d give a four out of five, just because of a few small details, for a five-star hotel. stayed here a couple of times. The location is good and the staff is excellent they’re always willing to be helpful. The beds are a little hard, but that’s everywhere in China, so I don’t think they can change it .. I will definitely keep coming back, it is a great place to stay

Check in staff not trained well and we had been sent to wrong room 3 times. Staff not familiar with international guest requests, for example, it is really hard to explain why we need power adaptor in order to use the hotel wall plug. The key card nor reliable, have to reset multiple times during the stay

Pleasant hotel. Good buffet breakfast and up to world standards. A few staff speak English, probably because most of clientele is Chinese.

Great location! Great staff! Great Breakfast! Only the WiFi in the room wasn’t working well!

房间不错，舒适，就是贵州航空公司的酒店没有免费机场往返班车，若需要的话，前台介绍要400元!

部屋は非常に快適でした。スパのクオリティが上がれば尚良し。

The hotel staff was very professional and made us feel special. The room was a GREAT value! Great view! The front desk staff's English language was excellent. The lobby staff and housekeeping were very friendly and spoke some English. We were surprised by how clean the room was and how all the furnishings and equipment in the room was in good condition. The bathroom was beautiful, clean and spotless, expect that there were mold spots in the shower.

在Hotel.com上预定的豪华行政房，并以支付全额房费。到了酒店前台，前台总监居然也不认识Hotel.com，查了很久 我们等了足足半小时酒店方才确认。第一晚的房间卫生间淋浴水无比的小，沐浴非常不舒服，台盆水龙头的五金件都是脱落的，因抵达较晚就不便再次要求更换房间，同时在办check in时酒店房就固执己见说唯独只有此一间房，所以非常不满意，在几经多次交涉沟通后，酒店放的解决方案是免费提供宽带无线网络。