Super 8 by Wyndham Albany

Checking in was very difficult. My card couldn’t be used due to an authorization issue. I had to go find an ATM because the one at the property doesn’t work. There was a suspicious pair of men in the parking lot that I was told aren’t even staying on the property. The room is dirty. The linen is dirty and the locks are loose.

Property and room was clean bed was comfortable

This hotel was by far the worst hotel we have ever stayed at. The room we were given was literally the size of a bathroom and a filthy bathroom would be considered clean compared to this room. There were ants all over the room, the curtains were shredded and ripped, none of the outlets worked, the toilet seat was broken and my wife ended up sitting on it and falling hurting her back and head. It advertised that they offered a continental breakfast and the only thing offered was still cereal with no milk and forks that were offered to be used instead of spoons. The coffee that they had was ice cold there were no creamers or any type of sweetener offered. We complained to the manager and asked for a different room and we're told that if we didn't like the room to leave. Absolutely a hotel from hell. Worst of all the manager took it upon himself to charge my credit card assuming that we were going to stay a second night and charged my debit card at 8:00 a.m. so when we went to check out I was told that he thought we were staying and my card had already been charged. We wanted to file a incident report after my wife fell due to the broken seat and hurt her back and hit her head and the manager refused to file a report and we had to call the police in order for them to force him to file a incident report. No one should ever stay at this hotel.

clean comfortable only needed for a one night stay over after a concert. check-in staff was friendly, and even though the hotel looked booked to capacity, it was very quiet. Located close to a lot of stores, shops, restaurants.

Even though I said breakfast was included, it was not apparently still due to Covid concerns? Also bathroom super small and even though it was a non-smoking room, you could tell people that smoked in it and what looked to be a smoke detector on the ceiling was covered with a sock.

Nothing

The fact we had to ask for clean sheets for the bed because the ones on it looked like someone walked across them. We were with family in separate rooms. In the morning we all gathered in one room went to get coffee from the free breakfast and were accused of all 5 of us being in the same room. We insisted we were not and that we had separate rooms. They didn’t believe us.

Mattress great, bathroom clean, breakfast no go....coffee and cereal? Not clean on outside of bldg. Good for 1 or 2 nights

This hotel advertises and is booked via hotels.com as "with breakfast" that's a lie...there is no breakfast in this hotel.....

The room was beautiful, I would go back. The issues were, We were in the King suite and the air conditioning was not working, they advertised coffee in room and breakfast included. There was no coffee pot in the room and no breakfast in lobby. For a suite with a kitchen they did not have the utensils to cook or clean up supplies. The place is a diamond in the rough!!!

Sheets were dirty

Good place to stay in general