TownePlace Suites by Marriott Colorado Springs South

We booked a three day stay and the pool was closed for two of the three days. Also the breakfast hours are from 6:30 to 9;00 which seems really short for breakfast hours, by 8:30 all the food was gone. It would be great if the breakfast goes until 9:00 that all food items are there for that period of time. FInall, we requested a room cleaning, and they said it was done but the room was not touched, not even replacement towesls or the bed made. To be fair the night person did come and give us bedding and towels, and she was very nice

Hotel was easy to get to. Staff was very friendly. Room was clean, spacious and drowned out the fireworks noise during July 4th.

Good value for the money

The check in staff was not easily found to check in. She was not very coherent when talking to her. She kept repeating asking same questions. She tried asking for payment that was made before the trip. She tried charging taxes that the check out staff fixed as soon as she saw what the check in staff put on my bill when I requested a receipt to check out. There was mold under the sink cabinet in the bathroom. The couch was very hard. The location was close to attractions which was nice .

My stay at Townsuits and their sister hotal Springhill was amazing. The breakfast is always fresh. And the Managers and Staff go above and beyond to assist their guess. I highly recommend this hotel.

Bed were comfortable

Shower took forever to get warm, toilet did not flush well, shower leaked out of the faucet.

The rooms were nice and spacious. Very clean and comfortable. Breakfast was OUTSTANDING. Would stay here again.

The $400 incidental charge when first checking in. I feel it should be at least $200.

The hotel staff was excellent! Michelle at the breakfast area was delightful! Morgan at the front desk was so nice and professional! We loved the oat mill station with all the fixings! Way to go Marriott! The hotel was clean and furniture updated.