Hilton Garden Inn Kalispell

I didn’t have breakfast because it was very expensive on top of what we paid for the room

You could provide a continental breakfast like most other places

Very nice and clean rooms. On site restaurant and bar.

Breakfast was not free like every other hotel I considered. It was also very expensive so we just left and ate elsewhere.

We booked three nights at this hotel for a big event in the area. Initially, the coffee machine and the shower did not work in our room. Amanda, the manager was notified. The next day, maintenance checked out the issues and did absolutely nothing. My wife had to go to my daughter's room to wash her hair. When I tried to eat something at what appeared to be a continental breakfast bar, the rude food clerk intervened and said I was not entitled to breakfast. This was embarrassing to say the least, and the first time I have ever stayed at a hotel with a continental breakfast bar that was ONLY for a select group of customers. There is nothing on my reservation that says the breakfast bar is only for certain bookings. Eventually, Elizabeth O'Leary, the General Manager got involved and had Fabiano Pierra call me after we left. Fabiano said he was sorry. Great... Sorry! Basically kicked out of the breakfast bar, the shower did not work and the coffee machine did not work, and he was sorry. He said he would open an investigation, perhaps refund part of the costs, and get back with me. Still haven't heard back. So, I filed a complaint with corporate when I returned home a week later and was told I'd hear back in three days. It has been over a month now and I have not heard back. We had 32 people staying in the area at other hotels. They all had a delightful experience. We did not. Bottom line, pick another hotel when staying in Kalispell.

Awesome restaurant

Localização e quartos confortáveis,

Iluminação insuficiente.

Cosmetic wooden door encasing the refrigerator causes excessive heat buildup surrounding the fridge making it work harder, wasting more power and giving guests the impression that it needs to turn up the coldness level. It needs to be reworked with a screened window for the heat to escpe. Also, the picture over the toilet needs to be moved to the main room, opposite the other similarly sized picture, thereby balancing the room's design. Also, its current location impinges on the area of the sole hook to hang a shower towel. Besides all that, everything else was great!

see above