Residence Inn South Bend Mishawaka

It was a great property! I had a great stay. Thank you!

clean great location not a lot of traffic in the hotel

First off I feel like it's hard for people to realize that when you are employed there are standards and it's necessary to give your all and strive to provide top notch service because your getting paid for it. We spent our hard earned $342 total with only $56 being taken off. There was a bloody pillow with dirty sheets and blankets in a bag for the sofa bed. We arrived late for check in so we were extremely exhausted from traveling plus we had a funeral to attend 6 hrs later, the front desk staff did what he could to accommodate us. Being that it was late he provided us with clean pillows and bedding i think her name was Tony and we really appreciated her I would say that was the best part about the stay although at that point we were just plain uncomfortable. After inspecting the room more it was just not very clean. There was a dirty ring around the tub, light switch filthy in the bathroom on top of the bloody pillow it was just toooo much we were then transferred to another room hours later which was way cleaner than the room next door. We have stayed there before but I'm traumatized. The floors throughout the hotel were not very clean either. I'm very surprised because when we come in town or travel the Marriott is one of our faves. My advice to the would be to weed out the managers and cleaning staff when we were leaving that morning for the funeral half of the staff and the Management were in the kitchen eating the breakfast instead of serving the customer's needs.

friendly

Great experience!

Nice and quiet. Very clean and convenient.

Alexander checked us in and immediately made us feel welcomed The room was clean and spacious. The hotel area was quiet.

This place was lovely. My family of 3 stayed in the king studio and it was enough space. Loved having a full kitchen. Also the staff were nice. Would stay again.