Residence Inn South Bend Mishawaka

The staff was happy and helpful. Breakfast was great. Rooms were clean.

The elevator door sometimes doesn't close all the way, and sometimes only closes halfway.. we got out and took the stairs just in case!

Clean, centrally located, easy to get to, friendly staff

Honestly the only reason I didn’t give it a 10 is because I am a travel nurse and stay at Residence Inn’s as I drive back and forth across interstate 80, and this was the only one that was the most expensive (and for an open studio concept not even a separate bedroom) and still charged me over $100 extra for my 15lb dog (doubled the cost of my stay). All my other stays pets were included in the price or were a small or refundable fee. The Residence Inn in Hammond, IN came with no fee so I’ll be staying there again next time.

Generally, clean and the breakfast was well stocked and maintained. The bathrooms need updating as hardware was lose and the elevator ceased working three times (although quickly fixed each time.

The staff set me up in a room next the their basketball court unbeknownst to me, I had to request a new room twice since the second room was also facing the basketball court which folks were using until 10pm. The rooms were hot and half the bathroom fixtures were coming loose. Place and people were the worst. Not sure why folks gave this pit a nine out of ten.

Staff

Clean

The room had a lot of dog hair on the couch. The soap dish still had some old leftover soap. The lady at the front desk was the only great thing about it. She apologized and gave us a partial credit for a future visit. Next morning, checking out, the lady at the front desk, didn’t apologize or didn’t seem to care at all.

Wonderful and restful.

There is a Red Lobster and Red Robin practically in the same parking area about a 2 min walk away.