The Isle of Mull Hotel and Spa

Very comfortable stay. So lovely to have a swim each morning

Great

Lovely place for an autumnal get away.

Delightful surprise on our way to Iona. Really enjoyed the hot tub and sauna.

Quiet and peaceful. Nice bar. Food was very good. Excellent stay over spot for the North Island or Iona. I would chose this place again.

The staff were so nice and friendly and it was so handy from the port. We will be back

Nice situation and very pleasant room at a reasonable price. However we arrived 20 minutes before check-in and were asked to have a seat and they would let us know when the room was ready. An hour or so later we asked again. We had been forgotten about and our room was ready.Nice room and bathroom. Breakfast was awful. I ordered an Egg benedict which came on a soft cold muffin with a barely warm poached egg and COLD Hollandaise sauce. Horrible! My wife ordered smashed avocado with a poached egg and chilli flakes. what arrived was a slice of cold toast with a scrape of avocado, a cold poached egg with runny egg white and no hint of chilli. Equally horrible! The bar adds 10% to all drinks orders too. Would not recommend eating here.

I had a very relaxing time which commenced with a massage, included a very nice dinner and easy checkout.

Stayed here for 2 nights - I was lovely. The ambiance of the main areas were very cozy with a beautiful view of the bay. I had a lovely latte reading a book for the afternoon and even ordered some soup. It was storming outside so a perfect way to spend the day. The room is well equipped and spacious. Dinner options in the restaurant were limited but very good

I came for two nights with my friends. Caveat: I'm from the West Highlands and understand the huge staffing problems due to Brexit/cost of living. However the young woman in reception spoke poor English and clearly needed help. She struggled to understand us, and though friendly, was not helpful. Later, my friend rang down to reception and the phone was answered, by someone else, with an enormous sigh. On our second night dining in the restaurant, (a Saturday night) the waiters were clearly rushing our (expensive) dinner as there was nobody else in the restaurant and they wanted to knock off. We took the hint. Other negatives: the pool area is tired and it's a very odd policy to describe the hotel as a 'spa' then charge £25 to use the spa facilities. Our rooms were a long way from reception, down two sets of very grimy looking concrete stairs. The offer of help with bags was very halfhearted, so we lugged them there ourselves. Upsides: lovely reception area, amazing views, and the food is excellent. The beds were comfy, great showers, and the hotel is brilliantly convenient for the ferry. We enjoyed our stay, despite the issues above, and would stay again. However, better staff training and a rethink on the spa policy would turn this into a genuinely excellent hotel.