The Isle of Mull Hotel and Spa

Worst 4 star hotel we have ever experienced. Dogs allowed in EVERY room. No dog free rooms for people with allergies. Dogs including dog bowls and dog baskets in all parts of public areas. Room was VERY basic with no storage, no surfaces in bathroom, no safe, no iron or ironing board in room. No privacy on ground floor rooms, people walking by could see into room which did not have nets or blinds. Spar was shared with public owned pool etc. pool closed at 7pm which was then not available to guests arriving later in the evening. Pool was dominated by children’s swimming lessons. We were not able to use the lounge or bar due to allergy to dogs. Breakfast was basic and items over cooked. In all, this hotel is worth only 1 star. Very expensive for what it provided.

I think its 4 star rating is fading. Hot tubs not available and bar menu is vey limited. Accessibility is not good. Good staff. No gym.

there was no place to put our luggage in the room

We loved our stay here. It was one of our last stops on a 14 day trip around Scotland. We took advantage of the walking trails and sat by the beautiful beach to restore and refresh after a busy couple of weeks. The rooms were clean and fresh and well appointed.

Mull is a beautiful island and this hotel the best 👌 We visit Mull for the peace and tranquility with wildlife exploration and it never disappoints. The breakfasts are brilliant and the staff really friendly.

Good views, the room was a long way from reception down a flight of stairs there was no porterage available at the time of our check in.

Very warm welcome received upon entering the building. Reception staff were so friendly! Dinner in hotel was superb as well

Great location and views; super friendly staff; clean rooms. Windows are single pane and let through a lot of cold air - this is true for the rooms as well as the dining area. Radiators in rooms are too small to compensate for leaky windows. Radiator in bathroom is large, very hot and too close to the toilet - one cannot sit straight on the toilet without burning the left leg on the radiator. Food is too expensive for what it is. Overall, a lovely, slightly dated hotel that is too expensive for what it does.

Recently refurbished and beautifully decorated inside. All staff were great. Rema in the restaurant was wonderful & efficient. Abbie at the spa was so helpful. Sorry I can’t remember the staff at reception but they were all efficient and cheerful. Restaurant provided good food with a wide choice of wines.

Nice quiet place. Pool shuts at 6pm and opens at 9am the following day which was a disappointment as it doesnt give that much time to use the facility especially if out and about during the day. We were placed in the far end of a wing, room looked good but found out later on when preparing bath that there is no hot water. Reception informed and they said they know about it and currently being fixed, not sure if it can be fixed that night😳 Again, disappointed with lack of candour from staff- we havent been informed. Would have been prudent to let your customers know than them waking up the following morning without any hot water. We were moved to another room. We had dinner in restaurant. Good food. Rema was an excellent front of house. Easy check in and check out. We were informed the following day that water was fixed that night. Good to know.