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8 / 10 Guest Rating

Hacienda Puno

Jr. Deustua 297, Puno, Puno, 21001, Puno, PE

Hacienda Puno - main view

About the Property

Experience the vibrant heart of Puno at Hacienda Puno, your perfect getaway just minutes from Lake Titicaca!

Exceptional Amenities
Enjoy convenience with complimentary wireless internet, an efficient business center, and 24-hour concierge services. Need to relax? Our banquet hall and area shuttle ensure seamless travel and flexibility for your plans.

Delicious Dining
Indulge in exquisite culinary delights at Taypicamana, where a bar/lounge ambiance invites you to unwind. Prefer to relax in your room? Take advantage of our room service, available during select hours, alongside a daily complimentary buffet breakfast.

Comfortable Accommodations
Retreat to one of our 64 well-appointed guestrooms featuring memory foam beds and LED televisions. Stay connected with satellite programming and enjoy private bathrooms stocked with complimentary toiletries for a truly restful experience.

Your ideal escape awaits—book your stay at Hacienda Puno today!

Facilities & Amenities

Free breakfast
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Free breakfast
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out09:00 AM

Property Notes

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
Twin Room - Photo 5
Twin Room - Photo 6
1/6

Twin Room

2 Twin Beds215-sq-foot room with city views Internet - Free WiFi Entertainment - LED television with satellite channelsFood & Drink - Room service (limited)Sleep - Memory foam bed and turndown service Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and wardrobe or closetComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Bed sheets not availableNon-Smoking

20 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closet

Twin Room

Non-refundable
Breakfast Included
20% OFF$72.26

$57.81

Includes taxes & fees
Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
Double Room - Photo 5
Double Room - Photo 6
1/6

Double Room

1 Double Bed215-sq-foot room with city views Internet - Free WiFi Entertainment - LED television with satellite channelsFood & Drink - Room service (limited)Sleep - Memory foam bed and turndown service Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, desk, and wardrobe or closetComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Bed sheets not availableNon-Smoking

20 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Safety deposit boxHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closet

Double Room

Non-refundable
Breakfast Included
20% OFF$72.26

$57.81

Includes taxes & fees

Guest Reviews

8
Excellent87 verified reviews
AI Summary

Guests highly rate the excelente servicio and frequently praise the buena relación calidad-precio.

Categories

Cleanliness7.8
Service8.3
Location8.3
Room Quality7.8
Amenities7.8
Value for Money8.3
Food and Beverage7.8
Overall Experience7.8

Select topics to read reviews

A
Andrey
Verified booking
family
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0

Un hotel que te da mucho más de lo que pagas, un servicio excelente…! Muy recomendado

Helpful?
J
Jackie
Verified booking
Standard Room
Stayed in May 17, 2025

"Exceptional"

10.0

Great hotel. They’re really trying to please.

Helpful?
S
Stefano
Verified booking
Standard Room
Stayed in Apr 28, 2025

"Good"

6.0

Ho apprezzato tanto la gentilezza e la cordialità di Lupe, che ci ha aiutato a trovare la giusta escursione sul lago Titicaca appena prenotata la stanza. Inoltre il ristorante all'ultimo piano offre una vista su Puno ed il lago davvero suggestiva. La stanza era un po' fredda, perché non era presente il riscaldamento, ma c'erano le coperte di rinforzo con cui non abbiamo patito il freddo.

Helpful?
M
Morten
Verified booking
Standard Room
Stayed in Apr 17, 2025

"Convenient stay in Puno"

8.0

Perfect location a few blocks from the central square. The rooms are a bit "old" but we appreciated the heating. Great breakfast at the top floor with view over the Titicaca lake.

Helpful?
J
jolou68gbGB
Verified booking
Couples
Standard Room
Stayed in Apr 7, 2025

"Good centrally located hotel"

8.0

The staff were friendly and the location is well situated just near the main square and the main shopping area. Breakfast buffet was good located on the top floor with views of the city and there is an amazing spiral staircase through the hotel. The only downside is our room was street facing and a bit noisy but that is all part of city life and the hustle and bustle and did not stop us from having a comfortable sleep. We stayed for two nights as part of our Exoticca tour of Peru. Puno itself was not for us, it had a slightly unnerving vibe and we didn't feel overly comfortable walking the streets. The highlight was of course the trip to Uros, Lake Titicaca - which was everything and more.

Helpful?
L
Leonardo
Verified booking
Standard Room
Stayed in Mar 30, 2025

"Exceptional"

10.0

Close to all attractions and shopping

Helpful?
R
RoarMaagaard
Verified booking
Friends getaway
Standard Room
Stayed in Mar 14, 2025

"Centrally located but a tired hotel"

6.0

Located in center of town. Reception is fine, but rooms had to be heated with 2 extra electrical heaters. So first second nigth the temperature was ok. Bathroom also cold. Breakfast buffet style and not special good but otherwise ok. Next time we will try to find a more expensive hotel.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Jan 12, 2025

"Exceptional"

10.0

An elegant hotel thats comparable to one in Manhattan, NY, at an affordable price. The interior is just as well maintained and within 7 minutes walk from Puno's bus terminal for those visiting Lake TitiCaca.

Helpful?
D
debbie4819caCA
Verified booking
Friends getaway
Standard Room
Stayed in Dec 29, 2024

"A Comfortable Stay"

8.0

We (2 Canadian friends) enjoyed our 2-night-stay in Puno that was booked through Exoticca. Reception booked us a very reasonable priced 4-hour-boat-tour to the Iros floating islands which we really enjoyed! The beautiful main square is a few blocks away with a very good restaurant, Mojsa, that was recommended by reception. The room was comfortable with a balcony and windows that opened over the street. On departure day, we were picked up early before breakfast, so a bagged breakfast was prepared for us - requested the previous night. (Quinoa breakfast bar, fruit, juice box) The restaurant dinner food was very good. Breakfast buffet was okay....standard Peruvian. I would recommend staying here.

Helpful?
9
906tsec
Verified booking
Couples
Standard Room
Stayed in Dec 21, 2024

"Superb staff"

10.0

The hotel staffs are exceptional. They helped us with arranging our tours, our transportation, and they even arrange an early breakfast because our departure time is earlier than the breakfast serving time. Everything they did made us feel like home.

Helpful?