Casa Andina Premium Puno

This may be the nicest hotel in Puno, Peru. It is located on the north side of town, close to the shoreline of Lake Titicaca. The facility was well kept up, clean, and the staff friendly, efficient, and eager to help you. The back terrace gave a terrific view back to the city; at night it is enchanting. The bar makes a good Pisco Sour, and the restaurant has numerous local choices. The Inca Lake Travel Agency arranged drop-off and pick-up to/from their tours (including the Cusela Tourist Bus from Cusco), so we did not need a car or have to learn how to drive Peru style!!

The hotel is quite nice and the grounds are well maintained. The staff were friendly and helpful and offered good service. The rooms and restaurant have a beautiful view of the lake. There is a nice pier that some touristic companies will pick you up at to view the floating islands. The room itself was average, the beds and pillows were quite uncomfortable. The walls were paper thin and conversations, movement and snoring could be heard easily within adjacent rooms.

Arrived at hotel to find they did not have a room that matched our booking. Gave us a free upgrade to a suite. Very very comfortable bed and room. Service was good and being outside of Puno was great. Has its own private pier that tours pick you up from. Restaurant is so so and quite expensive. Bar food and drinks were better. There is a cash machine at the hotel that is very convenient.

Make sure you grab a lake view room. It's truly spectacular! The hotel is a 10 minute drive into town which was perfect for us. It's quiet and just beautiful. After trekking the Inca Trail, this was a nice relaxing getaway. Don't miss the floating island tours. That's a much. The hotel has oxygen in the lobby which is important to know since it's up almost 4,000m. I used it twice. Thank you Casa Andina! I'll be back!

The hotel was great and all employees have been super nice to us. We had to leave very early in the morning for a bus pickup, and it was arranged perfectly between the bus agency and the hotel.

Hotel is brand new and the location is Perfect (outside of the city center and with a Lake view). The hotel restaurant is also excellent and the staff is extremely friendly and super nice.

All staff extremely polite and friendly. A couple of issues were resolved immediately and to our complete satisfaction. Firstly our rate was not supposed to include breakfast but due to an Expedia error at time of booking breakfast was showing as included on the website. We were provided with breakfast without any argument. Secondly, we were disturbed by building noise at 07:30 on the first morning which was unacceptable for such a premium hotel. We were moved to another room with a much nicer view! Again no discussion and the matter was resolved. Apart from these issues, the hotel is beautiful and in a lovely location. The restaurant is also a very high standard and probably one of the best in Puno. We had a very nice and memorable stay here and I would not hesitate to recommend Casa Andina Premium Puno.

This hotel is in a prime location overlooking Lake Titicaca. It was easy to get around - usually about 10-15 soles into the city. We were delighted with the breakfast on offer and the staff who served us made us feel very special.

The hotel staff was very accommodating. They helped us book a tour and we're always professional. We brought our baby with us and the staff were so sweet with him. The hotel was very clean and had a great view of the lake.

The hotel is clean and basic. Hotel staff is nice. Restaurant could definitely be improved in quality.