MARITIM Hotel Amelia - Luxury Ultra All Inclusive

- Great location - Luxury rooms with big beds and living space, big bathroom and balcony. Good quality bed linen and towels. - Tasty and varied food at the buffet restaurant. Plenty of food which is always replenished and lots of fruit and salad options which we loved - Late breakfast and afternoon snacks options - Lobby bar doesn’t get busy so ideal if you want some quiet drinks - Big beach area with many sunbeds and lots of space between them which was amazing (note only 2 sunbeds and parasol per room, if you come with kids and need extra you have to pay)

- Service is hit and miss. Staff need better training as some of them lack basic customer service experience - Premium alcohol brands are paid for and even basic cocktails like mojito are not included. Ultra all inclusive suggests that everything is included which is not the case. - Kids pools are very slippery (bizarrely only the adult pool has non slip tiles) - Hotel sustainability can be improved - heavy use of single use plastic cups, recycling bin with separate sections for glass, general waste and paper which all end up into the same rubbish bag - Entertainment is very basic

1. The room wasn’t ready at 15:10. We didn’t even get a coffee for the time we had to wait. 2. The staff should be more qualified. We had the impression they were trainees. 3. We wanted to make a reservation for the Pizza. They told us that unfortunately everything was booked out. We’ve checked in the restaurant and actually it was almost empty. 4. We did a reservation for Montgolfier restaurant and we were surprised, that we were allowed to order only from the half of the menu. 5. There were also other points which were absolutely no go for a 5* hotel with ultra all inclusive.

Liked the food , and the rooms were spacious.The beds were super comfortable. The staff was really attentive and helpful. Andy was particularly helpful.

The only thing was that the area around the pool was dirty with lots of sand. The staff at the pool bar were inexperienced,quite rude, and took forever to make drinks, not to mention that the drinks were terrible. One of them said they didn't know how to do the cocktails.

I loved the cleanliness and the facilities. The food was good and the drinks were great .

The areas around the pool weren't that clean. Lots of sand as it's close to the beach.

Big, modern, comfortable rooms, very good restaurant. Well equipped fitness center, but a bit small for the guests of 2 hotels.

Outside facilities not enough, bar too small and very dissapointing, something always broken.

Everything, clean, tasty, great facilities and the most important amazing staff.

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Large room Comfortable sun beds Clean beach Clean rooms Nice swimming pool

The price almost doubled since last year No bar on the beach Very poor bar for the swimming pool Average food