El Mouradi Cap Mahdia

Le personnel était très souriant et aimable afin de faciliter le séjour. La directrice était aussi présente pour nous accueillir

Manque d’amour de la court arrière: besoin d’améliorer la section jeux

Et bien malheureusement pas grand choses.

-pas de clim dans le hall d'entrée. -pas de clim dans les couloirs ducoup une mauvaise odeur dû à l'humidité. Personnel à l'accueil assez froid. -meuble très vieux et en mauvaise état. Télévision cathodique et en plus non fonctionnelle. -la nourriture vraiment pas top. Et cerise sur le gâteau, 3heures avant de rendre la chambre donc aux alentours de 9h30, l'homme qui prépare les chambres se permet de rentrer dans la chambre avec ses propres clés alors que nous étions dans la chambre. Inédit, surprenant et inadmissible. Il a prétexté avoir toqué et demandé avant de rentrer mais nous l'avons pas entendu. Et surtout quel était son objectif ???? En résumé Hôtel à fuir. Vous allez perdre votre temps et votre argent.

Petit-déjeuner varié, hôtel bien situé, face à la mer et nombreux taxis pour se rendre dans le vieux Madhia.

Obtenir les chambres dès l'heure indiquée (même si on est en Tunisie!), possibilité d'avoir un sèche-cheveux, bien préciser ce qui correspond au all inclusive.

Ristorante

Di sera poca animazione

Agréablement surprise par les conditions et les services. Qualité/prix, c'était parfait

L’absence de l’ascenseur pour une personne âgée !!

Personnel impoli, chambre très sale avec insectes en bonus, nourriture absolument immangeable, à éviter absolument !!

Honest review; the pictures look amazing, don’t be fooled! Reception: rude staff (except one young girl) the reception staff couldn’t care less. WiFi only available in reception - all doors open so no air conditioning working! Rooms: had to change rooms due to broken shower, no water, leaking sink, however they didn’t accommodate this until after 3 nights as they claimed they were full, very dated, no fridge, terrible lumpy pillows, 1970s TV that didn’t work, I wouldn’t bother with a TV if replace them with a fridge! You can hire a fridge if wanted! No tea or coffee making facilities, no room service, no telephone - all available as stated in their brochure. Maid service shocking, seems they’re instructed to clean rooms ready for arrival and not the guests staying there - keep your towels, you will be lucky to get them returned - 4 of us constantly given 3 towels if we were lucky - one night I had to wait at reception for 45 minutes trying to get towels this went on until 8pm! Grounds: with the exception of the “vine walkway” from the hotel to the pool the grounds are not looked after. This could be beautiful - but the gardens are dry and arid, not looked after. Breakfast area: cockroach on wall - yes I know we are in Tunisia but have a sweep of your restaurant before you open for service. Told the staff and they laughed. Omelette - ordered 2 mixed and tried to order 2 plain for my children - told to go to the back of the queue as I’d already ordered 2! Very basic breakfast and weirdly no toaster or bread? Just baguettes? Main restaurant: shocking ! Dirty tables, not enough bottled water for everyone, chipped glasses and crockery, consistently running out of food, raw chicken served off the hot griddle, however the pizza man NEVER stopped - the most hardworking chef there - praise to him! Why he was working alone baffled me - there needed to be at least 2 chefs there ! Very polite hardworking chef. Melon bar was brilliant at lunchtimes, again another really busy chef ! French restaurant: (if that is what it was?) non existent - used as an area to house the beach and pool DJ - some days the music was so loud when we came off the beach we couldn’t sit and enjoy a drink before getting showered. Pool and bar area: dirty pool, dirty area around the pool and patio area, dirty tables, broken sunbeds, and the bar area left a lot to be desired, hand washed glasses but the pool bar lads worked relentlessly - another credit to the hotel - the bar lads. The poolside toilets were disgusting at times - clearly need a cleaner doing half hourly checks. Entertainment team: great lads trying their best, good fun with various games if you wanted to join in, very friendly lads. “Fatty” the tea man - very friendly, always happy singing his “we like to move it” song - another credit to the hotel. Beach: beach umbrellas falling apart but did the trick, broken sunbeds, we managed to always get nice sunbeds but only because we were up on the beach early. Security was ok, moved people on when they sat on our beach area, but not always. The beach was beautiful but slowly being ruined by people taking all the beautiful shells and people leaving their cigarette ends ! The staff mentioned that I have credited to the hotel are purely because they are good members of staff and not because the hotel have trained them. If it wasn’t for these staff members this would be a dire place! Honestly - in summary - if it wasn’t for the beach and these staff members I would have insisted we move to another hotel. This hotel needs major capital invested as it has the potential to be amazing!