InterContinental Bordeaux Le Grand Hotel by IHG

I was fortunate to choose this hotel for my first stay in Bordeaux. From start to finish I could not have asked for a better experience. I was there for 4 nights travelling a a woman on my own. The staff were exceptional and the spa a beautiful space to relax. Sadly I did not eat in their restaurants but did visit the bar and was very well looked after. My room was spacious and immaculately cleaned every day. Special thanks to George the concierge and Romaine front of house who helped with tec assistance. I would recommend this hotel and look forward to returning .

We were married earlier in the day staff excellent food excellent room facilities very good

Room was quite small for the price. Snacks etc in room way over priced

We came in just for drinks in the hall. As we are in Bordeaux I asked for a glass bordeaux, and my wife a glass proseco . We were served with some tasteless peanuts and a few olives. We decided for a second round. The bill was € 68,—. Travelling all over the world, we are used to hotel prices, but this was extreme expensive.

Location, room size, excellent breakfast, spa pool, helpful staff.

Mixer shower over bath. Would prefer proper power shower.

Расположение

Кровать, подушки

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Café da manhã excelente e tivemos um excelente atendimento da atendente Berenice para uma postagem que precisamos fazer urgente. Toda a equipe foi muito gentil e atenciosa. A localização é excepcional.

Sadly, the quality of the service is not matching other 4-5-star hotels or other IC hotels. Indeed, they ruined a jacket after spilling a couple of beverages on it, which is not the issue, but there was absolutely no follow-through; we had to constantly ask them for an update as of now, they haven't fixed it yet. If you go there, do NOT wear expensive jackets/clothes, as they won't help you if they ruin them! No sense of urgency, of PUTTING the customer first. Go to Caudalie (Pessac Leognan); it is not that far, and there the standards are aligned with what you can expect for the price you pay!!